Crestview Cadillac, Inc.

Service staff did a thorough job of diagnosing and fixing a problem that was unresolved after three trips in one week to another dealership. Very professional and communicative. a problem that was unresolved after three trips in one week to another dealership. Very professional and communicative. More

From the moment I stepped in, friendly and efficient service. I would highly recommend this dealership. service. I would highly recommend this dealership. More

Every visit to Crestview for service of my vehicle has been a positive above & beyond experience and I've been working with them for 6+ years. been a positive above & beyond experience and I've been working with them for 6+ years. More

Refused to replace component they previously replaced. Took vehicle to a real mechanic to be repaired Very dissatisfied Took vehicle to a real mechanic to be repaired Very dissatisfied More

Anthony was an excellent and professional service advisor . My work was completed on time . It was a very good experience. . My work was completed on time . It was a very good experience. More

Came in to look at a used vehicle on a friday, which was an hour drive. Wanted to purchase after the test drive. After an hour or so, I was told they couldnt sell because they didnt have the title. But I co an hour drive. Wanted to purchase after the test drive. After an hour or so, I was told they couldnt sell because they didnt have the title. But I could come back Monday. I left a large deposit. Called Monday, twice. Told Tuesday would be the latest. Called Tuesday, twice. And once Wednesday. After calling the manager to get my deposit back, the title arrived and I did in fact get the car. But never one time did the salesman or managers ever call me with an update. I paid for and insured a car on Friday to purchase and was left wondering if I even would ever be able to purchase the car. I understand it could happen and its outside their control. But never once was I feeling like I was getting anything but "average" service. So 3/5 stars. And maybe try a different Cadillac Dealership first! More

My experience at Crestview Cadillac and with Emily Rooney was excellent. She greeted my warmly and was very patient with me and informative as I test drove an Optiq and was trying to make my decision of whe was excellent. She greeted my warmly and was very patient with me and informative as I test drove an Optiq and was trying to make my decision of whether or not to lease an Optiq or some other vehicle. Everyone in the process was awesome! And I LOVE my new Optiq!! More

We had an excellent experience at Crestview. Our salesperson, Evan, was responsive, sensitive to our wishes, and made the experience stress free! Found us exactly what we wanted and a great deal Our salesperson, Evan, was responsive, sensitive to our wishes, and made the experience stress free! Found us exactly what we wanted and a great deal. Love our new Lyriq! Highly recommend - best Cadillac dealership in the metro area! More

Smooth service from beginning to end. Everything is as expected. Oil change was done in no time Everything is as expected. Oil change was done in no time More

Came in for an oil change. .. they completed it and everything went great! Nice quiet waiting room too... .. they completed it and everything went great! Nice quiet waiting room too... More