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Crestview Cadillac, Inc.
Rochester, MI
995 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 995 reviews
Verified Customer
December 07, 2023
Great experience, will come back! Oil price was too high, need to buy Mobile one in volume not by the quart. Also should have Mobile One oil filters. Oil price was too high, need to buy Mobile one in volume not by the quart. Also should have Mobile One oil filters. More
by PMONDRE
Employees Worked With
Service advisor was very knowledgeable , Dawn Medecke
December 06, 2023
They’re very friendly and always do their best to accommodate my needs. They even help with things like points and the app so I get the very best price. accommodate my needs. They even help with things like points and the app so I get the very best price. More
by KAMPAMJAM
Employees Worked With
Dawn Medecke
December 04, 2023
I was the 3rd car deep in line. One of the porters greeted me to let me know that someone would be with me as soon as possible. My first time at this dealership and checking took ab One of the porters greeted me to let me know that someone would be with me as soon as possible. My first time at this dealership and checking took about 8minutes. They had my car ready in just 30min. More
by JOE.BIENIEK
Employees Worked With
Brian and Ron, Dawn Medecke
December 04, 2023
I will never buy a Cadillac again. I went for service sat for 3 hours. No one offereed me any thiing. Other were offer coffee, water, all you wanted from me was my money. I bought a B I went for service sat for 3 hours. No one offereed me any thiing. Other were offer coffee, water, all you wanted from me was my money. I bought a Buick am DAM HAPPY More
by rita-alexander
Employees Worked With
no one
December 03, 2023
The only reason I could not give 5 star review is because I had to bring my vehicle in 2 times for the same issue. Chris gave great customer service during both visits. The young man that drove around in my I had to bring my vehicle in 2 times for the same issue. Chris gave great customer service during both visits. The young man that drove around in my car was great. He wasn’t sure of hearing what I was hearing. But took the time to research the bulletin and discovered my issue was a common one. He learned that there was a strut issue and that mine on left side was detached. I wish I could remember his name tall, thin, dark haired Caucasian guy. Avery may have been his name. I appreciate the extra effort made to find my issue. He was patience and listened to my concern. More
by mselle010
Employees Worked With
I didn’t have an encounter with an admin. person.
