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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
723 Reviews
Call Service Center (248) 656-9500

723 Reviews of Crestview Cadillac, Inc. - Service Center

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October 02, 2024

Very friendly and helpful services from the dropoff, communication and the pickup process at the dealership. More

by TPORWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 02, 2024

Sales Rep Drank did not keep me informed. .. went days without a notice. 1 week for an air compressor ? More

by robertpeuterbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Oct 12, 2024 -

Crestview Cadillac, Inc. responded

We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 841-4166.

October 02, 2024

Although it required two separate visits in order to correct the problem that my vehicle was experiencing with its engine, that second visit "was the charm." Thankfully the check engine light has not c More

by schambers19702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Oct 12, 2024 -

Crestview Cadillac, Inc. responded

Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2024

Courteous service, work was done in a timely manner. Will return if my company car needs service. More

by scott.Mcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Crestview Cadillac, Inc. responded

Scott, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

Ron is the BEST! Definitely recommend, super friendly and knowledgeable! Thank you for your help Ron! More

by vg2000
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Crestview Cadillac, Inc. responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

Service was professional, courtesy and efficient. They got my vehicle in and completed in a timely manner. Definitely recommended Crestview Cadillac More

by RONFARMER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

September 30, 2024

It’s always an easy experience. Service is always great and the service team is always kind and helpful. More

by laurendebano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Miller
Report | Print
Oct 04, 2024 -

Crestview Cadillac, Inc. responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2024

Great and friendly service. Very caring and helpful. Respectfull of time. Looking forward to my next service appointment. More

by JASKONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2024

Brian and the mechanic were wonderful. Efficient and professional. Very pleased with service! I will definitely be back, when needed. More

by LINDADELL01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 02, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. We sincerely value your business and look forward to your next visit!

September 26, 2024

The initial quote for a tire rotation was $20. At completion the invoice was $0. As an honest customer I asked if this was correct. They then changed it to $46. I guess it doesn’t pay to be honest More

by BWALDREP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frankie.
Report | Print
Sep 30, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (248) 841-4166.

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