Crestview Cadillac, Inc. - Service Center
Rochester, MI
735 Reviews of Crestview Cadillac, Inc. - Service Center
My most recent service was the worst experience that I have had with the service department. It took 2 1/2 hours to complete an oil change. I do not plan on using Crestview service in the future. have had with the service department. It took 2 1/2 hours to complete an oil change. I do not plan on using Crestview service in the future. More
Fast and good service while we waited. We’ve used Crestview for many years for vehicles and service We’ve used Crestview for many years for vehicles and service More
Service was excellent. Waiting room was comfortable and clean. Was kept informed as repairs were performed Waiting room was comfortable and clean. Was kept informed as repairs were performed More
Friendly, knowledgeable and helpful describes all the personnel we encountered on our visit. Keep up the good work! personnel we encountered on our visit. Keep up the good work! More
Crestview's Service Department Personnel Are Professional, Courteous, and Expedient. Everyone is Helpful and Goes Extra Mile for Customer/Client. Professional, Courteous, and Expedient. Everyone is Helpful and Goes Extra Mile for Customer/Client. More
Was not overly friendly on the phone, but everyone was nice and great to work with once I was there for an oil change. nice and great to work with once I was there for an oil change. More
A quote on a service was never done, left 4 messages. This last service was the reason I will no longer have you maintain and repair my vehicle. I was mislead through the whole process. Received a phone This last service was the reason I will no longer have you maintain and repair my vehicle. I was mislead through the whole process. Received a phone call after work had started they need another 2 hours of labor. More
I got more than I bargained for! Went in for an oil change, and also recieved a software update, an error reset, and a fix to my side mirror detection system - at no extra in charge Went in for an oil change, and also recieved a software update, an error reset, and a fix to my side mirror detection system - at no extra in charge and complete in one day. More
Ron is Very professional and he made sure my experience was smooth and easy. Brian who is the Service Manager is on top of everything that needed to be done as well! was smooth and easy. Brian who is the Service Manager is on top of everything that needed to be done as well! More