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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
709 Reviews

709 Reviews of Crestview Cadillac, Inc. - Service Center

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September 08, 2024

Very professional, customer driven and clean. Prompt service with a friendly atmosphere. I would recommend to others. More

by HUMBERTRAEBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

Crestview Cadillac has an excellent service department! ! Especially Ron Farmer and Brian Stroik They treat you with the utmost respect and make you feel welcome as soon as you walk in. Their expertise is More

by papa_bean17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

The service writer was very helpful. I believe his name was Ron Farmer and my experience was very well received having been the wife of a automobile dealer makes me feel good To your dea More

by LINLOUHEIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

Quick and efficient ……I’ll be back when needed. Thank you for your great service More

by SUNSHINE6649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

Frank was great. He helped me understand the problem and get it taken care of. He went above and beyond. More

by DENISE.GRABMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We look forward to your next visit! Take care!

September 01, 2024

Service was done at a very efficient and timely manner . i will continue to do my service appointments at Crestview Cadillac Dealership More

by rncbobowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 01, 2024

Great quick friendly service that exceeds expectations! Thanks for getting me in and out in a timely manner. 5 ⭐️⭐️⭐️⭐️⭐️ More

by ALWAYSSPARKLEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 31, 2024

Was in the dealership for over 2 hours for an appointment made oil change with tire rotation maintenance. I arrived 10 minutes before my appointment. More

by pennyparis81
Service Time
Recommend Dealer
No
Employees Worked With
Ron Farmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Sep 06, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 30, 2024

Ron is great! ! and all the rest of the team as well thank you guys More

by QUINCYSBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 30, 2024

Had my XT5 and Equinox in for oil change and tire rotation. Crest view is our go to place for GM service. Good people. More

by SUVIDA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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