Crestview Cadillac, Inc. - Service Center

excellent customer service. Very good information on what needed to be serviced on my vehicle. Very good information on what needed to be serviced on my vehicle. More

Terrible! Not responsive on status of repair. Does not appear service department is functioning now. Not responsive on status of repair. Does not appear service department is functioning now. More

Everyone in the Service Department is attentive to all issues. They always listen to my concerns and try to remedy any problems in a timely manner. issues. They always listen to my concerns and try to remedy any problems in a timely manner. More

Great professionalism,service quality great,prompt in service,sales person great Kara Sacks sold me 2 Cadillacs XT4 and XT5 very pleased service,sales person great Kara Sacks sold me 2 Cadillacs XT4 and XT5 very pleased More

Sent car in on Friday morning for engine light. The other did not call back until Monday after multiple attempts to contact them for update. Had to rent car for additional days. The other did not call back until Monday after multiple attempts to contact them for update. Had to rent car for additional days. More

Appreciate Craig stepping in and handling an ongoing situation with my vehicle. Ron and the loaner rep were also very helpful and greatly appreciated. situation with my vehicle. Ron and the loaner rep were also very helpful and greatly appreciated. More

Brian and the service team were very nice and super helpful! Highly recommend this dealership! helpful! Highly recommend this dealership! More

I am dealing with this dealership since 2017, I used to have XT5 platinum, they provide very good service, I sold xt5 now I have lyriq 2024, I took it to service, I got a loaner they did excellent job wh have XT5 platinum, they provide very good service, I sold xt5 now I have lyriq 2024, I took it to service, I got a loaner they did excellent job which include updating and many other thing, i am very happy with this dealer and I will continue working with him. More

Making appointment was easy and quick. The job was done on time and with no long wait time . The job was done on time and with no long wait time . More

Scheduling and drop off were very efficient. The work was completed on time and the car had been washed which was a nice surprise The work was completed on time and the car had been washed which was a nice surprise More