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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
754 Reviews
Call Service Center (248) 656-9500

754 Reviews of Crestview Cadillac, Inc. - Service Center

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April 22, 2024

Had to wait too long for parts to get the work completely done .Two weeks seems extreme More

by D.MARS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

April 21, 2024

Easy explanations, friendly service and customer focused. Quick communication via texts which is super helpful. More

by bhogerheide0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

Very nice, friendly service. No problem using my “coupon”. Professional. Car was returned clean and washed More

by barb8cundy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Apr 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

They were ready for me / on time / kind / moved quickly - explained - Chris C. was kind and understanding More

by clohrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Got my oil change taken care of and fast! Thank you crestview team! Great as always! More

by BERLEEDOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

April 18, 2024

Service level disappointing. Walked away feeling ripped off. Very unlikely to revisit Crestview cadillac again. More

by WWADDELL07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 18, 2024

I brought my 2021 XT5 in for the rear camera irregularities. After the initial tests Chris told me that parts must be ordered and it would take 5-7 business days. He gave me a detailed explanati More

by SLRUSTONI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to Chris here at Crestview Cadillac, INC.! We look forward to your next visit! Take care!

April 18, 2024

Great experience. I appreciate them being able to fit me in their schedule as I had an unexpected tire issue that needed to be addressed. More

by CHRIS.HOLYFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Crestview Cadillac, Inc. responded

Chris, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

The service agent looked into every aspect of saving me money, which was very helpful, and always important. More

by annapalazzolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 17, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 14, 2024

It is obvious the manager has everything to give credit to the excellent customer care, car maintenance the excellent workmanship the technicians give in care of vehicles they repair. When maintenance is More

by NANCY.LBIEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hubble is excellent In customer care
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Apr 16, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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