Crestview Cadillac, Inc. - Service Center
Rochester, MI
782 Reviews of Crestview Cadillac, Inc. - Service Center
Easy explanations, friendly service and customer focused. Quick communication via texts which is super helpful. Quick communication via texts which is super helpful. More
Got my oil change taken care of and fast! Thank you crestview team! Great as always! Thank you crestview team! Great as always! More
I brought my 2021 XT5 in for the rear camera irregularities. After the initial tests Chris told me that parts must be ordered and it would take 5-7 business days. He gave me a detailed explanati irregularities. After the initial tests Chris told me that parts must be ordered and it would take 5-7 business days. He gave me a detailed explanation of the problem. He answered my questions in a professional manner. He represented Crestview’s Service Department very well. More
Great experience. I appreciate them being able to fit me in their schedule as I had an unexpected tire issue that needed to be addressed. I appreciate them being able to fit me in their schedule as I had an unexpected tire issue that needed to be addressed. More
It is obvious the manager has everything to give credit to the excellent customer care, car maintenance the excellent workmanship the technicians give in care of vehicles they repair. When maintenance is to the excellent customer care, car maintenance the excellent workmanship the technicians give in care of vehicles they repair. When maintenance is complete the car looks like a new car. Crestview is an outstanding dealership in all areas of transportation needs. More
Absolutely world class operation ! Service Advisor Ron F. was amazing and helpful as he kept me informed while I was waiting in your Service Lounge. Service Advisor Ron F. was amazing and helpful as he kept me informed while I was waiting in your Service Lounge. More
I had an appointment and was told I would be there two hours. I was there almost 4 1/2 hours with no communication in between. I personally had to go and find out what was going on. I never have this issu hours. I was there almost 4 1/2 hours with no communication in between. I personally had to go and find out what was going on. I never have this issue when Ron is on the desk. More