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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
754 Reviews
Call Service Center (248) 656-9500

754 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
March 30, 2024

Was told that I can fix my problem after recommended service for 1,200 USD. It ends up to be around 2200. Chris also curses a lot. I don't really appreciate that. I also called to ask for feedback b More

by KCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

March 30, 2024

Greeted, in a timely manner and service requirement was verified. the amount of time it took to do the service went a bit longer than stated but it wasn't too bad. More

by 450TECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!

March 30, 2024

Took a little longer than expected but a very good job well done. Oil changed with addtives fixed my low oil pressure problem. More

by brad.petsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. We hope to see you soon!

March 29, 2024

I appreciate always having quick and thorough service by the Cadillac service team at Crestview Cadillac in Rochester More

by cberchulc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 02, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2024

I have always found all aspects and staff of Crestview Cadillac to be customer-friendly and willing to listen to concerns. More

by JSHOTWELL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri Zumkeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Mar 30, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2024

Very fast and professional. Was prepared for a couple of hour wait but was back on the road in about 30 minutes! More

by molykk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Mar 30, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2024

Team always keeps you informed and is very friendly. why am I required to add 15 words? More

by BARBIEACLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We can't wait to see you again, have a great day.

March 25, 2024

Sweat was awesome and personable. Was able to find my oil leak good job Sweat! More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Mar 28, 2024 -

Crestview Cadillac, Inc. responded

Nikki, we're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

The service went just as expected. Very professional, on time, and thorough. Headed out on trip and felt completely confident. More

by ken.michel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Zumkeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Crestview Cadillac, Inc. responded

Ken, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

Prompt, courteous, knowledgeable and helpful to my problem. They also gave me a ride back to my home. I was so happy that I bought the service department pizza for lunch. I am a retired automotive More

by TTSANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Mar 28, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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