Crestview Cadillac, Inc. - Service Center

It is a pleasure to go there. All nice and helpful. would recommend to anyone who was interested in a car All nice and helpful. would recommend to anyone who was interested in a car More

Fast, friendly and professional. Always does very thorough service and vehicle interior and exterior cleaning. Always does very thorough service and vehicle interior and exterior cleaning. More

Great customer service. Kept informed as service was performed. Comfortable waiting area. Vehicle was washed when returned Kept informed as service was performed. Comfortable waiting area. Vehicle was washed when returned More

Professional service at the service department. Convenient drop off and pick up of my vehicle, as well as loaner. Convenient drop off and pick up of my vehicle, as well as loaner. More

Service was great and car was cleaned, much appreciated! Timely work so as to minimize wait time Timely work so as to minimize wait time More

I was kept up to date on the progress even though there was a slight change in the estimate; the work was completed timely as promised was a slight change in the estimate; the work was completed timely as promised More

I called in Aug or Sep to make an appointment and they given me Feb 8th. When I went on Feb 8th, they didn't have parts. They told we will call you when parts will arrive, after negotiating they agree to given me Feb 8th. When I went on Feb 8th, they didn't have parts. They told we will call you when parts will arrive, after negotiating they agree to pickup SUV from my home. I called multiple time to check parts availability and repair. I left few messages and they didn't bother calling back. I called again and again to get my vehicle repair. Crestwood Cadillac has no concept of customer service. For your information it took 23 months to get heated Sterling wheel chips. Wow what a service by makers and selkers. More

Car was repaired for 3000. 00 and broke down next day. Repair estimate additional 7000 00 and broke down next day. Repair estimate additional 7000 More

Service was excellent. I gave them a 5 star. The service representative were efficient and professional. I gave them a 5 star. The service representative were efficient and professional. More

The issue was not resolved and it occured yesterday morning again. Additionally, I heard nothing all day from the service department and had no paper work or call to explain what they did which appear morning again. Additionally, I heard nothing all day from the service department and had no paper work or call to explain what they did which appears to be not a thing. More