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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
726 Reviews

726 Reviews of Crestview Cadillac, Inc. - Service Center

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February 29, 2024

As always, all of the staff and crew at Crestview were friendly, helpful, thorough, and went above and beyond to ensure a smooth and seamless experience. Keep up the great work, team! More

by artguy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Mar 05, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

February 29, 2024

As I have stated in previous customer feedbacks your service department is still the best I have experienced. More

by PATON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian , Matthew Fox, Chris Cannizzaro, Dianne Giehtbrock
Mar 05, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

February 28, 2024

Had a wonderful experience as usual Chris was wonderful and informative. Made you feel welcomed and important! More

by LLMGCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Mar 05, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2024

Diane was very helpful and followed up to ensure my maintenance plan covered everything. Diane was very professional and pleasant to deal with. More

by gregorydnixon
Recommend Dealer
Yes
Employees Worked With
Diane
Mar 05, 2024 -

Crestview Cadillac, Inc. responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2024

They have a friendly staff and excellent technicians that are able to quickly diagnose the problem and correct it. Right now my vehicle runs better than it did when it was brand new, thanks to them. More

by gc148309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

This is fantastic news. We truly appreciate you showing the love to our technicians. They work hard to keep your vehicle running better than ever. Have a great day.

February 26, 2024

The Crestview Service team is exceptional from the greeting to receiving the car return serviced and washed. More

by ROBREROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We appreciate when customers like yourself share a pleasant experience. Have a great day!

February 26, 2024

My recent service had a variety of maintenance, troubleshooting and repairs. My service writer was outstanding and my car was ready in about 2 hours. They had to order some parts so I’ll go back to More

by GENEBUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara Sacks is my salesperson and she also gets 5 stars , Dawn Medecke, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Gene, thank you very much for saying kind words about our staff. Keep us posted when you need service.

February 26, 2024

Ron Farmer is wonderful. thorough, competent, superb customer service. Last year he solved my engine light problem. Got me in on a Friday at 3:30 and waited for me until 6:05 More

by TOOTHDOC4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We agree with you that Ron Farmer is wonderful. He makes us laugh all day and keeps a smile on our faces. He cares about what he does at Crestview Cadillac and it shows. Thank you for sharing.

February 26, 2024

Already did this! !! They were fast, courteous and professional. Nice facility. Will definitely go back for future service. More

by richbahr
Recommend Dealer
Yes
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Thank you

February 26, 2024

It would be nice if you dry or wipe my cad like in toyota before driving. Thats all. More

by cuevaspinoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Thank you for the great suggestion. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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