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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
724 Reviews

724 Reviews of Crestview Cadillac, Inc. - Service Center

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February 25, 2024

The best Service thank you very much The best service. Thank you very much. Thank you More

by LVENT2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Thank you for the wonderful review. Have a great day !

February 25, 2024

Always great service and great people. Very thorough in explaining what needs to be done and what the cost will be. More

by DEHOEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful!

February 25, 2024

The dealership was able to get me in for service quickly and took care of all the car needs. Fast. Friendly. Service More

by MIZZO01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 24, 2024

Service Team has always been professional and informative.. I have been a customer of Crestview for decades.. More

by RJ4MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your business and look forward to taking care of your Cadillac needs for many years to come.

February 24, 2024

The service technicians are very friendly and thorough, and they explain what they will be doing and answer all my questions. The waiting area is clean and comfortable. More

by DONNAEBUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : one other person but I do not remember his name.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

February 24, 2024

Oil change and rotation of the wheels services were done fast when I was waiting at the dealer, great service from Ron, he helped me with the issues I was having with the app. More

by fuentesfer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

Thank you for sharing your experience with Ron Farmer. He is a tremendous asset to the team. Thanks for taking the time to leave a review.

February 23, 2024

Thorough and conscientious service of my Cadillac Lyriq, including for software update and charge port door update More

by Bob_Livonia
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2024

Ron, in service department, was outstanding. He made sure all my needs were met regarding the recall items for my car. He was very pleasant to deal with. More

by MMRUDNICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2024

XT5 needed service repair during a family crisis. They repaired the car within hours so I could drive to the Cleveland Clinic to be with my son! More

by Eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2024

The employees are always helpful, friendly and efficient. I have taken my car there for many year More

by DONNA.EGERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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