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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
724 Reviews
Call Service Center (248) 656-9500

724 Reviews of Crestview Cadillac, Inc. - Service Center

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February 18, 2024

He done a great job. The car was very clean and excellent work. Thank you very much. More

by BOYSMOMCAROL004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wiles
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 18, 2024

Chris kept me informed through his detective work related to a brake problem. Very friendly, courteous and figured it out. Thank you! More

by ANNHARTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 17, 2024

Poor customer survive highlighted by Inaccurate information and horrible turnaround time. The quality of the work isquestionable at best. My car was there for 4 months. This was plenty of time to g More

by kwamestephens09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danial Wiles
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

Kwamestephens09, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

February 17, 2024

Chris was courteous and thorough. He pointed out things that needed to be done on my vehicle I was not aware of. Thanks for the great service. More

by BRZU18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. We sincerely value your business and look forward to your next visit!

February 17, 2024

I love Crestview in Rochester Michigan. They have always been helpful, pleasant, and knowledgeable. I believe they are completely honest and feel comfortable. More

by b.bridgetteryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out! Hi, thanks for taking the time to leave a review.

February 15, 2024

The service was very good. My only issue with the dealership is they have stopped supplying loaner cars when MANY Cadillac dealerships still do More

by mi_whitehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

We sincerely value your business and look forward to your next visit!

February 15, 2024

Great service, Chris and Ron were very helpful and took great care of me, I like that they always wash my car also More

by andrew@karamrealestate.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Feb 16, 2024 -

Crestview Cadillac, Inc. responded

Thanks Andrew for your review.

Feb 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 15, 2024

great great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. gr More

by SCOTT.CHRISTOPHER.JR
Recommend Dealer
Yes
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

This is a GREAT review!

February 14, 2024

Service rep greated me as soon as I pulled in, got me checked in, and even had a loaner SUV available for this engine warranty repair. Very efficient all around visit, car was done exactly at time promi More

by KADOTS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
Report | Print
Feb 21, 2024 -

Crestview Cadillac, Inc. responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2024

Great service. Having appointments on Saturdays is very helpful. Without any doubt, every individual can be described as wonderful and helpful. More

by salore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Feb 23, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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