Crestview Cadillac, Inc. - Service Center
Rochester, MI
754 Reviews of Crestview Cadillac, Inc. - Service Center
The staff are attentive and the technician do a great job getting our work done in a timely manner so we don't have to wait around a long time. My wife and I each drive Cadillacs and both of our vehicles we getting our work done in a timely manner so we don't have to wait around a long time. My wife and I each drive Cadillacs and both of our vehicles were serviced the same day. More
Diane was very helpful and followed up to ensure my maintenance plan covered everything. Diane was very professional and pleasant to deal with. maintenance plan covered everything. Diane was very professional and pleasant to deal with. More
They have a friendly staff and excellent technicians that are able to quickly diagnose the problem and correct it. Right now my vehicle runs better than it did when it was brand new, thanks to them. are able to quickly diagnose the problem and correct it. Right now my vehicle runs better than it did when it was brand new, thanks to them. More
The Crestview Service team is exceptional from the greeting to receiving the car return serviced and washed. greeting to receiving the car return serviced and washed. More
Ron Farmer is wonderful. thorough, competent, superb customer service. Last year he solved my engine light problem. Got me in on a Friday at 3:30 and waited for me until 6:05 thorough, competent, superb customer service. Last year he solved my engine light problem. Got me in on a Friday at 3:30 and waited for me until 6:05. There was an accident on Rochester Rd. that evening which delayed me. He greeted with his warm smile, took his time explaining what was done and never made me feel uncomfortable about the delay unlike the persons who greeted me at the front door. Magnificent customer service!! More
The people in your service department are exceptional in their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Es their handling of my problem. They handled it in a caring and professional manner. Chris, Ron, and Dianne were very friendly and helpful. Roland Eschbach More
My recent service had a variety of maintenance, troubleshooting and repairs. My service writer was outstanding and my car was ready in about 2 hours. They had to order some parts so I’ll go back to troubleshooting and repairs. My service writer was outstanding and my car was ready in about 2 hours. They had to order some parts so I’ll go back to complete the service when they arrive. More