Back

Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
735 Reviews

735 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
December 13, 2023

Great service & short time consuming. . I really recommend Crestview Cadillac in Rochester hills for there services, Thank you More

by omar_mansours
Recommend Dealer
Yes
Employees Worked With
Chris , was really humble & helpful.. I really like the service I get from him..
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

December 13, 2023

Over priced, untrustworthy, poor service. Took for recall October 2023, left with exhaust noise but couldn’t get back in town till December. Brought it back, they said multiple issues includi More

by debra6222
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Dec 20, 2023 -

Crestview Cadillac, Inc. responded

At Crestview Cadillac we are thorough in all of our repairs and estimates.

December 12, 2023

I thought everyone was professional and very nice. Ron did a great job keeping me informed and responding very promptly to any of my calls or needs. Thank you again for excellent service Thank you More

by CHERI.DELUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer , Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs!

December 12, 2023

The service manager refused to turn in my de laminating windshield for warranty. The CT6 was only 10 months old; More

by RAB1004
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi, thank you for taking the time to leave us your honest feedback. Unfortunately, the issue you had with the windshield wasn't covered under warranty.

December 11, 2023

EVERYTHING ABOUT THE SERVICE DEPARTMENT IS STELLAR. WE OWN A DENALIM MOVED FROM ANOTHER STATE AND OPTED FOR CRESTVIEW CADILLAC FOR SERVICE. JUST ORDERED A NEW XT6 BECAUSE OF CUSTOMER SERVICE! A LOYAL C More

by HELENGIANNINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We hope to be of service to you again in the future. Best wishes, Crestview Cadillac, INC.

December 11, 2023

Thank you for the great service with my company XT5. Service was great and car was delivered clean. More

by Jeffrey.d.sapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 11, 2023

Took my 2020 CT5 in for end-of-year maintenance. My service rep was very attentive to my concerns. He explained everything to me. Everyone was great! More

by ANNDD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

December 09, 2023

Took my vehicle in for service and a few maintenance items. Service department was fantastic and very knowledgeable. More

by RONFARMER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Chris
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

December 08, 2023

We shears feel welcome when visiting the dealership. The service techs, our sales rep and the manager are ask wonderful people. They are helpful and very kind to say the least. Thanks Crestview for y More

by gloria.douglas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Adam, Ron and all others
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 08, 2023

The service department manager was very attentive to my needs.and made sure everything was to my satisfaction. More

by WIFEWOOD1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name , Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

...
64
...