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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
733 Reviews

733 Reviews of Crestview Cadillac, Inc. - Service Center

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November 30, 2023

Excellent service from Ron. The car was taken in on a Saturday and available on Monday afternoon. Great job and happy with the experience More

by STEVEK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you so much again for your feedback! We hope you have a great day!

November 30, 2023

I was taken care of promptly and my car was ready in a short amount of time. More

by CATHERINE.WOJCIK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service. Did not interact with Dawn.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction!

November 30, 2023

Great set of team members . Very courteous, ready to answer any questions. A very clean setup. More

by ANISHHEGDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

November 29, 2023

I took my 2024 Lyriq for problem with brakes, at 8 am, the same day,I have a call around 11 am the Car was done More

by NEDCHIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

November 29, 2023

Just needed a standard oil change/tire rotation, but service was great. In/out easily and quickly. More

by davewtownsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

November 29, 2023

Excellent Chris was great. My car was delivered as expected. The rear camera issue was fixed. More

by rosanebottos
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Rosanebottos, thanks again for taking the time to leave us this information about your recent visit.

November 28, 2023

The fan repair covered under warranty was great. However when my wife went to pick up the car, it was still displaying the same alarm on the dash resulting in a waisted trip/time. In addition I th More

by WALTERHLUDEKE
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

Very friendly and professional! The service area was really clean! Nice atmosphere. Was easy to make appointment and the service was quick More

by PAHELLEBUYCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Hi there, we are very happy to have provided you with such a positive experience!

November 27, 2023

Excellent service. The service advisors were knowledgeable and friendly. Got the work done quickly. The facilities were clean and well maintained. More

by miranda.browne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

November 27, 2023

Came in as a walk up customer for my first maintenance schedule event and they took care of me right away. Facility was clean, people were friendly. Good experience. More

by maur_will01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

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