
Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent, professional, great listener, wonderful explanation, good service, friendly, available, respectful, clear, unhurried, polite, timely explanation, good service, friendly, available, respectful, clear, unhurried, polite, timely More
Ron's friendly and helpful nature always reassures me that my car is in excellent hands. that my car is in excellent hands. More
My experience at Crestview was excellent. Before purchasing my new vehicle, I needed maintenance on my 2017 ATS. The service staff is wonderful - very helpful, communicated EVERY detail and p Before purchasing my new vehicle, I needed maintenance on my 2017 ATS. The service staff is wonderful - very helpful, communicated EVERY detail and pricing, and very responsive. Same experience when I purchased my new vehicle a week later. Johnny (sales) was a pleasure to work with. FIVE stars is underrated for this great TEAM! More
1:1 interaction was always good. However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected (better communication would have helped remedy that). No car wash once service was completed, which is done at the GMC dealership I take my other vehicle to. Also, the pavement as you enter is all broken up - should not be that way at all Cadillac dealership. More
Everyone was very helpful and educated me on the car and it’s operations and controls it’s operations and controls More
Made my appointment online. I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up any I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up anyway. The Service area was easy to get in and out of and the waiting room was clean and neat. More
Did a great job new what the problem was right away and had it fixed shortly had it fixed shortly More
Kara was very helpful and made the process easy and efficient. She is very knowledgeable and honest about pros and cons about various models. efficient. She is very knowledgeable and honest about pros and cons about various models. More