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Crestview Cadillac, Inc.

Rochester, MI

4.5
995 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 995 reviews

June 10, 2025

Excellent, professional, great listener, wonderful explanation, good service, friendly, available, respectful, clear, unhurried, polite, timely More

by HappyCustomer2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Walter Holmes
June 09, 2025

I never had issue with the camera, after recall made by the dealer, now I have the issue. More

by julio_cesarfranca
Recommend Dealer
No
Employees Worked With
I never had issue with the camera, after recall made by the dealer, now I have.
June 07, 2025

Ron's friendly and helpful nature always reassures me that my car is in excellent hands. More

by ilona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

My experience at Crestview was excellent. Before purchasing my new vehicle, I needed maintenance on my 2017 ATS. The service staff is wonderful - very helpful, communicated EVERY detail and p More

by ANGELA THOMPSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
June 03, 2025

1:1 interaction was always good. However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected More

by parkinson.ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Everyone was very helpful and educated me on the car and it’s operations and controls More

by jcholmes2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Extremely rude customer service by Bri. She needs a course on how to speak and deal with customers. More

by nama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bri
June 02, 2025

Made my appointment online. I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up any More

by YGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 29, 2025

Did a great job new what the problem was right away and had it fixed shortly More

by TIMBRUNONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Kara was very helpful and made the process easy and efficient. She is very knowledgeable and honest about pros and cons about various models. More

by kelly.mcnally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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