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Crestview Cadillac, Inc.
Rochester, MI
995 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 995 reviews
June 10, 2025
Excellent, professional, great listener, wonderful explanation, good service, friendly, available, respectful, clear, unhurried, polite, timely explanation, good service, friendly, available, respectful, clear, unhurried, polite, timely More
by HappyCustomer2018
Verified CustomerEmployees Worked With
James Walter Holmes
June 07, 2025
Ron's friendly and helpful nature always reassures me that my car is in excellent hands. that my car is in excellent hands. More
by ilona
Employees Worked With
June 06, 2025
My experience at Crestview was excellent. Before purchasing my new vehicle, I needed maintenance on my 2017 ATS. The service staff is wonderful - very helpful, communicated EVERY detail and p Before purchasing my new vehicle, I needed maintenance on my 2017 ATS. The service staff is wonderful - very helpful, communicated EVERY detail and pricing, and very responsive. Same experience when I purchased my new vehicle a week later. Johnny (sales) was a pleasure to work with. FIVE stars is underrated for this great TEAM! More
by ANGELA THOMPSON
June 03, 2025
1:1 interaction was always good. However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected (better communication would have helped remedy that). No car wash once service was completed, which is done at the GMC dealership I take my other vehicle to. Also, the pavement as you enter is all broken up - should not be that way at all Cadillac dealership. More
by parkinson.ken
Employees Worked With
June 03, 2025
Everyone was very helpful and educated me on the car and it’s operations and controls it’s operations and controls More
by jcholmes2
Employees Worked With
June 02, 2025
Made my appointment online. I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up any I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up anyway. The Service area was easy to get in and out of and the waiting room was clean and neat. More
by YGM
Employees Worked With
Tony
May 29, 2025
Did a great job new what the problem was right away and had it fixed shortly had it fixed shortly More
by TIMBRUNONE
Employees Worked With
May 29, 2025
Kara was very helpful and made the process easy and efficient. She is very knowledgeable and honest about pros and cons about various models. efficient. She is very knowledgeable and honest about pros and cons about various models. More
by kelly.mcnally
Employees Worked With
