I love the dealership. From the moment you walk in you are greeted with a smile and handshake by one of their greeters...We visited at least three times before we purchased the car. Each time the friendliness and professionalism brought us back.
John stayed in touch with me after our initial visit which was about 3 months before I actually purchased the car.
When I was seriously shopping for the car, John was ready and willing to accommodate my needs. As a result of his patience, knowledge and attentiveness, I am the proud owner of my 2010 Cadillac SRX... and I love it.
The entire staff is commendable and so friendly. That finance manager, Beverly Harmon, was the best!!!! She had my husband and I absorbed in conversation. She is so very vivacious and pleasant. Her professionalism and determination to explain all facets of the contract is phenomenal.
Recently, I had an opportunity to meet the ladies and gentlemen in the parts and service department - same friendliness and concern about making certain that you are served well and that your needs have been met.
I am thoroughly satisfied with my purchase and the extreme care and concern received at Crestview Cadillac. John still checks to see if I am satisfied with my purchase. I have his personal cell phone number so that if I am in need of anything, I can call or text. He is always responsive.
Crestview Cadillac gets an A+ in my book.
Theresa L Cartwright
13504 Francisquito #E
Baldwin Park, CA 91706