Back

Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.6
371 Reviews

371 Reviews of Crestview Cadillac, Inc. - Service Center

Sort by
April 26, 2024

They are wonderful and very friendly. They listen to you and answer all questions you have. So happy that i purchased a Cadillac at this dealership More

by cybrown41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Very comfortable to visit Crestview for vehicle service needs. Responsive and courteous people in all areas. More

by TOMMIKOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Very friendly and nice area to wait in. Definitely would take my vehicle there again. More

by Bolin1140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!

April 23, 2024

Everyone was very helpful and efficient. Provided transportation as needed. Everything completed as expected in estimated time range. More

by BOBBERAR
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Chris was professional and friendly. He kept me informed on what was needed for my vehicle. I recommend him for all of my car services. More

by mary.rudolph1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

April 22, 2024

They are always super helpful at the Rochester location. They keep in contact with us, always friendly, and happy to help us. Really appreciate the service department so much! More

by aves4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

April 22, 2024

The dealership is great! Service department was outstanding! The space is clean and the waiting area is comfortable. More

by lcbrunell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 22, 2024

Fast and friendly service. Would recommend this dealership to other people. blah blah blah blah More

by aarmin99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

It is great to hear everything was done quickly and to your satisfaction!

April 22, 2024

I have been dealing it’s Crestview for 15 years and I have been mostly satisfied. This time with my 2010 Hybrid Escalade. They were unable to service my air conditioning unit - they no longer had the equ More

by jtaylor12788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

Hi, it is disappointing for us to hear that your experience was anything less than great.

April 22, 2024

Had to wait too long for parts to get the work completely done .Two weeks seems extreme More

by D.MARS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

1
...