Criswell Acura

I am a return customer since 1995,; this is the only car dealer I cannot say anything bad about. In Fact, virtually everything about Criswell is first class, from the dealer, through the Sales guys, to the dealer I cannot say anything bad about. In Fact, virtually everything about Criswell is first class, from the dealer, through the Sales guys, to the service department! Alan Hannon is the best sales guy I have dealt with in a long time. Knowledgeable about his product, he put up with my anti-salesman approach to buying a car with grace - a good guy to work with. Service has kept several multi-hundred-thousand mile Acuras running reliably and while they are not cheap, you get a quality and responsive produce. This group is well worth the 60 mile drive for me to get there. More

I had been looking at the Acura MDX for a couple of years and had visited several dealers in the area to look at the car. I felt most comfortable with Criswell and in particular with Alan Hannon. Knows the and had visited several dealers in the area to look at the car. I felt most comfortable with Criswell and in particular with Alan Hannon. Knows the product inside and out and was willing to spend the extra time with me (before and after I bought the car) to make sure that I knew how access all the features and accessories that the car has to offer - there's a lot! Very professional from start to finish - no hassle, no pressure. Thanks! More

Alan Hannon was a terrific salesman. Typically, I'm not a fan of the whole car buying process so was kind of dreading it. Alan was very nice from the start - extremely informative and helpful but not too pus fan of the whole car buying process so was kind of dreading it. Alan was very nice from the start - extremely informative and helpful but not too pushy. While I took over 2 months exploring other brands, he always kept in touch to see how things were going and offered to answer any other questions. I came back and bought from him. Even after my purchase, he has been helpful showing me how to use various features. He is a great salesman and ensures his customer is happy and informed. Thanks! More

I had some warranty work that we wanted to have done before the warranty was up on our 2007 MDX. We did not buy the MDX at Criswell, but Chris Thomas in service bent over backwards to help us at every before the warranty was up on our 2007 MDX. We did not buy the MDX at Criswell, but Chris Thomas in service bent over backwards to help us at every step! I worked nearby, and he arranged for me to be taken to work after dropping the car off every time. Chris is fantastic and the type of service person that any dealership would LOVE to have. Thanks Chris and Criswell! More

I am not a big car person so my husband picked out five styles for me to look at and test drive. The acura TL was one of my top two choices and I had a hard time picking out my favorite car. If it were n styles for me to look at and test drive. The acura TL was one of my top two choices and I had a hard time picking out my favorite car. If it were not for our salesperson, Alan Hannon, I would have probably chose a different car. Alan was very cool to work with and made buying a new car very fun and exciting. He has been very helpful and willing to show me all the cool gadgets of my new car at any time. I would definitely recommend asking for Alan if you are interested in test driving and buying any of the cars at Criswell Acura. More

Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Very courteous and responsive. Great service and excellent buying experience. Specifically, Stefano was very flexible in getting us the exterior and interior colors that we were looking for. They excellent buying experience. Specifically, Stefano was very flexible in getting us the exterior and interior colors that we were looking for. They gave us a great deal on the car due to it being the end of hte model year. Overall, great job. More

I love Acura cars, but normally dread the whole car buying experience. My experience with Alan Hannon and Criswell Acura has changed my attitude toward buying a new car! Alan contacted me promptly af buying experience. My experience with Alan Hannon and Criswell Acura has changed my attitude toward buying a new car! Alan contacted me promptly after receiving my internet request and worked with me to find the car I wanted at the price I needed to be at. Criswell Acura accommodated my schedule in delivering the car and Alan continues to go out of his way to make certain that I'm comfortable with the car and using all the features that the TSX has to offer. Alan was easy to work with and genuine in his approach to the entire transaction. I never felt pushed or rushed into making my decision which is very important to me when I'm making such a large purchase. The whole experience was very positive and I highly recommend Alan Hannon and Criswell Acura for your next car purchase. More

Probably the best experience I have ever had buying a car and parting with my money. I started out with an inquiry through the internet from various dealers and different makes of cars. I looked at the Acu and parting with my money. I started out with an inquiry through the internet from various dealers and different makes of cars. I looked at the Acura TL at my wife's request to make sure I looked at all the cars in this class. Alan returned my inquiry very promptly and with a personal touch, where as other dealers and sales personnel would return a sometimes less then personal response. I set out to test drive the TL that day based on the response. Alan greeted me with a smile and friendly demeanor. I told him that I probably wouldn't buy the TL, and my reasons, but gave him the opportunity to show me the car and tell me everything I wanted to know. Alan did just that. Needless to say the car is fantastic, it checked every box for what I wanted in a car, but most importantly had it not been for the passion and knowledge that Alan possessed about the car, his dealership and Acura I still wouldn't have bought the car. Alan sold me on the relationship, the car, the brand, and made the transaction seamless and easy. I would put the Acura in the top 5 when it comes to cars I have owned and ever driven and I would put Alan in the number 1 spot in terms of car sales representatives. Also, I have full confidence in the dealership and being treated with class and comfort for the duration of the time I will own this car. Clean, nice and classy dealership. More

I just drive home my new 2010 Acura TL and couldn't be happier, not only with the car but the experience I had buying the car. Never have I had that much fun buying a car. I wasn't even planning on buyi happier, not only with the car but the experience I had buying the car. Never have I had that much fun buying a car. I wasn't even planning on buying an Acura for various reasons, but after getting a very personal email from Alan I was compelled to visit and drive one. Alan was very informative, passionate, and all around fun to talk to about my car. Even though the car really is a nice car, I firmly believe that I bought this car because of the drive, features, and the sales person. I am a BIG Alan Hannon fan and if you are looking for a new car, please go an seek out Alan Hannon for a new car. You will not regret it. Please note, I was test drove 6 other cars and not one of the sales reps on the other test drives were as knowledgeable or personal. Great experience! More