We just purchased our fifth Acura from this dealer. As usual, the process went very smoothly. After we expressed interest online, the sales manager Lamont Randall promptly set us up with sales representative Kae Engel, who helped us navigate the entire process with attention and care. We appreciated her clear explanations and demonstrations of all the new technological features that are becoming standard on cars.
We received fair pricing on the new car and our trade-in with no haggling. The particular model we were interested in was not in stock when we first came in, but Criswell was able to locate one within a couple of days. Once the car arrived, Angela Behr handled the financial side of things with efficiency and dispatch.
All this should give some indication of why we have kept coming back to Criswell Acura over the years.