Criswell Acura

We had a very positive experience and we will recommend Criswell and Stefano Rinaldi in particular to anyone seeking sales or leasing of an Acura. Criswell and Stefano Rinaldi in particular to anyone seeking sales or leasing of an Acura. More

I can't imagine a better buying experience. Our salesman (Al Zayas) was very knowledgeable and helpful without making us feel pressured. Al's communications during the purchase were excellent and salesman (Al Zayas) was very knowledgeable and helpful without making us feel pressured. Al's communications during the purchase were excellent and he even drove 30 miles to pick me up for the delivery of our new MDX. Mustafa led us through the financial paperwork in a very organized manner and explained every number. The car was detailed perfectly and the delivery process was flawless. Once again, Al showed his professionalism during the delivery by syncing my phone with the car and explaining every button and feature. The car buying experience doesn't get much better than this. Thanks to the Criswell team! More

Came in, knew what I wanted and what I was willing to spend. From my first email forward everyone has been so helpful. They wasted no time in getting me the best deal, giving me tutorials on equipment spend. From my first email forward everyone has been so helpful. They wasted no time in getting me the best deal, giving me tutorials on equipment and even matched my credit union's finance rate. I love my new car and couldn't be more pleased with the whole experience. When my brother saw Criswell on the car he said "hey that's my guy." I didn't remember that's where he went, but I remember he had a great experience too! More

The navigation screen on my 2007 RDX suddenly went blank. I called the dealership to arrange service and the conversation went something like this: Me: Hello, I'd like to bring my acura in to have the Nav I called the dealership to arrange service and the conversation went something like this: Me: Hello, I'd like to bring my acura in to have the Navigation system looked at. Criswell: Yeah, we don't fix those anymore (long silent pause) Me: But... It's an Acura. Criswell: Yeah, we don't fix those nav systems anymore. Me: So... That's all you have to say? Criswell: Yeah, pretty much. I have always driven Acuras because they were all ways synonymous with quality. This RDX hasn't failed often, but it has always been major system failures. Acura service policies have declined with with the quality if the product. I was looking at a new RDX, but the Lexus RX is looking better and better. More

Stefano Rinaldi was very knowledgeable as well as patient while showing us the Acura RDX yesterday. He willingly gave my husband and me the space we needed to come to a unified decision. while showing us the Acura RDX yesterday. He willingly gave my husband and me the space we needed to come to a unified decision. More

Frank and Alan were great! They worked together to accommodate all of our needs. They did everything to make our car buying experience perfect; from finding us the exact SUV we wanted, helping us get accommodate all of our needs. They did everything to make our car buying experience perfect; from finding us the exact SUV we wanted, helping us get a better interest rate, and keeping us within our price range. I would highly recommend them and the dealership to anyone looking to buy an Acura or Audi. More

Stefano was very helpful and curtious. Gave us a haggle for our price but would come back to him :) Overall great experience and in love with our new acura rdx! for our price but would come back to him :) Overall great experience and in love with our new acura rdx! More

Stefano Rinaldo and Lamont Randall exhibited exceptional knowledge and expertise in our business dealings with Criswell Acura. I highly recommend this team for your future vehicle purchase. knowledge and expertise in our business dealings with Criswell Acura. I highly recommend this team for your future vehicle purchase. More

Our sates person, Mr. Rinaldi was extraordinarily helpful. From his initial greeting, to obtaining price quotes, to negotiating the final deal and showing us all of the technology and setting up pho helpful. From his initial greeting, to obtaining price quotes, to negotiating the final deal and showing us all of the technology and setting up phones etch at delivery; he was truly patient and professional. I would, without question urge any prospective buyer to ask form Mr. Rinaldi by name to receive world class assistance! More