Criswell Acura

I had the pleasure of working with Mustafa Nasr at Criswell. He is pleasant, friendly, accommodating with my work hours, and knowledgeable. It was nice to work with someone who is not pushy by email o Criswell. He is pleasant, friendly, accommodating with my work hours, and knowledgeable. It was nice to work with someone who is not pushy by email or in person. The process was much easier than I expected. Thanks. More

Very pleased with dealership and overall experience. Especially happy with Stefano who was our sales rep. He is personable, professional, and has vast knowledge about vehicle details. Based on our exp Especially happy with Stefano who was our sales rep. He is personable, professional, and has vast knowledge about vehicle details. Based on our experience I would recommend this dealership to potential customers. Bob More

The experience was fantastic. Best car buying experience I have ever had. Kae was very helpful and patient as I looked at and test drove various vehicles before I decided. This was over a period of a week I have ever had. Kae was very helpful and patient as I looked at and test drove various vehicles before I decided. This was over a period of a week and there was never any pressure. Closing the deal was just as easy and Mrs. Dawn was even able to get me a better rate then my own bank. Score 1 for the dealership. Would/will definetly buy from them again. More

We purchased a vehicle from Alan Hannon 10 years ago and we had a very good experience. When we realized we were in the market again we immediately reached out to Alan to see if he could help us. When we we had a very good experience. When we realized we were in the market again we immediately reached out to Alan to see if he could help us. When we arrived Alan was waiting for us and he also enlisted another salesman, Vance Ellis, to assist us during our purchase. Vance was great too. They both took great care of us, spent a lot of time with us, answered all of our questions and feel we got a great deal and even better service. We will be in the market for another vehicle in 2 years and no questions asked, will be going back to Alan. Thank you for a great experience and serving us so well. More

From my first "just looking" visit, to the the day I picked up my new Acura, Mustafa Nasr was extremely helpful. He answered our questions, provided information and followed up as needed without day I picked up my new Acura, Mustafa Nasr was extremely helpful. He answered our questions, provided information and followed up as needed without being aggresive which I sincerely appreciated. The price he quoted was within the range I was expecting from my online research which resulted in a very smooth buying process. Since the style/color RDX that I wanted was not on Criswell's lot but at a dealer in Baltimore, they had it delivered to Annapolis for me to see - I bought it the same day. Mr. Nasr took lots of time with us showing us how to use and enjoy all of the car's many features and encouraged us to stop by for additional help as needed - adding to our confidence that we bought the right car at the right dealership. Everyone we met or talked to by phone made us fee welcomed and appreciated. I sincerely hope that our experiences at Criswell continue to be positive. More

My experience at Criswell Acura was a great one. I was able to get the vehicle (Acura MDX) I wanted for great price and a fair price on my trade-in. There was no haggling or going back and forth like most able to get the vehicle (Acura MDX) I wanted for great price and a fair price on my trade-in. There was no haggling or going back and forth like most dealerships, where they have you waiting around wasting your time. Alan and Vance were great. I felt like they actually cared and were not just trying make a sale. They even shared a home cooked lunch with me, since I was there during lunch time. Dawn was able to get me a fantastic APR, my own bank couldn't even beat it. Thanks again guys, we love our new car! More

My wife and I had driven just about every model SUV/Crossover on the market. Al was by far the best salesman we have run across and was the most understanding. Because of the limited supply of the SUV/Crossover on the market. Al was by far the best salesman we have run across and was the most understanding. Because of the limited supply of the cars that we decided on, Al was able to search for what we wanted and after 3 days he found the Acura MDX we were looking for. After our test drive he took the extra time to explain the new AcuraLink's advanced system of next generation connectivity several times until we understood at least the basics and felt that we could use it correctly. The finance department also had all the paper work ready and made it a breeze to complete the sale. More