Criswell Acura

I don't have enough superlatives to describe the way Angela and Lamont treated us when we walked in the door. Not overly aggressive or pushy, Angela was full of all the right answers to our questions, a Angela and Lamont treated us when we walked in the door. Not overly aggressive or pushy, Angela was full of all the right answers to our questions, and took us on a test ride before we knew it. On our second visit, Angela and Lamont worked very well together quickly to work out a deal for us that we all could live with that didn't "break anybody's bank". When it was time to work with Dawn to take care of the financial details, she was efficient and quick. All in all it was the quickest and easiest car purchase we have ever had. Thank you so much Angela, Lamont and Dawn. Mr Criswell should be so lucky to have all his employees be as professional and expert as these three. More

Stopped in to look at a pre-owned 2012 MDX they had advertised on the internet. The vehicle had already been sold, but Dwayne Jennings happened to be walking by as I walked up. He greeted me and aske advertised on the internet. The vehicle had already been sold, but Dwayne Jennings happened to be walking by as I walked up. He greeted me and asked if he could help. When I told him that I was came to look at the MDX and it already had a sold sign in it, he said he could probably get me a good deal on a brand new 2012 MDX, as they were having their model year closeout sale and special 0.9% financing for 60 months. He took my information and called me back later that day with his bottom line price. Got an AMAZING deal, and could not be happier with the price and financing rate. Dwayne was a pleasure to work with. He was knowledgable, friendly, accomodating, responsive, and totally pressure-free. There were no surprises, no bait and switch, no hassles in the finance office. At time of delivery, Dwayne took the time to walk us through the entire vehicle, show us how to use the NAV, paired our phones with the bluetooth system, etc. Overall a highly enjoyable experience, and we recommend Criswell Acura and Dwayne Jennings to everyone. More

Mark was and always is very helpful and works to let me know options concerning my cars needs, now or later. Mark is also very patient and listens to my concerns. Every one I meet there is very nice. know options concerning my cars needs, now or later. Mark is also very patient and listens to my concerns. Every one I meet there is very nice. More

I had a great experience with my recent purchase at Criswell Acura. I am based in Ohio so most of my interaction with Angela and Allan were over the phone. Despite this,they were easily accesible, cour Criswell Acura. I am based in Ohio so most of my interaction with Angela and Allan were over the phone. Despite this,they were easily accesible, courteous and provided me with all the information I needed regarding my purchase. I had no hesitation going down all the way to Maryland for the purchase. Angela was so nice to even come and pick me up from the Airport despite the fact that it was her usual day off. Everything went smoothly once I arrived, and I was able to set out after less than a couple of hours with my new car. Needless to say that their price was also one of the most competitive available. Overall, it's been a great experience and I will highly recommend them to any propective buyer. Acura make great cars too!. More

Mark Scherger always does a great job. He always explains the service that is being done, how long it will take and approximate costs. This provide some comfort that I am dealing with an ethical in explains the service that is being done, how long it will take and approximate costs. This provide some comfort that I am dealing with an ethical individual. I could not say that about your other service consultants. Mark is a keeper. More

I enjoyed my first time visit (8/17/12) at Acura Criswell. The only unfortunate issue that I have is if my tire pressure was checked like the sheet said it had been then my notification to check my Criswell. The only unfortunate issue that I have is if my tire pressure was checked like the sheet said it had been then my notification to check my tire pressure on the left side should not have come on the next day (8/18/12) and today (8/20/12) my right tire pressure notification came on. More

My car was in for a warranty repair the staff at this facility was informative and on time with the repair . While the car was in I also had the oil changed and a code reset I would recommend the deale facility was informative and on time with the repair . While the car was in I also had the oil changed and a code reset I would recommend the dealership for anyone in need of service for their Acura More

Chris rocks and has taken care of our RL for many years. He is a terrific asset to your company. He is an exceptional individual who always helps us through any issues with our car. We love Chris! Regar He is a terrific asset to your company. He is an exceptional individual who always helps us through any issues with our car. We love Chris! Regards, Dee and Bob McCreary More

I had an excellent experience at this dealership. Things were handled quickly and correctly. They were all friendly and remembered me and my boyfriend any time that we called or came in. I am very pleased were handled quickly and correctly. They were all friendly and remembered me and my boyfriend any time that we called or came in. I am very pleased with this dealership and would recommend them to anyone interested in buying a new or used car. :) More

As always the service I received was excellent. Chris explained in detail the service being performed and had my mdx ready before promised. I would recommend Acura to anyone!! explained in detail the service being performed and had my mdx ready before promised. I would recommend Acura to anyone!! More