Criswell Acura

Received A1 Maintenance for my 2012 MDX. Christian patiently explained the difference between synthetic and synthetic blend oils so I could make my decision. Great service. patiently explained the difference between synthetic and synthetic blend oils so I could make my decision. Great service. More

We came to Criswell on the recommendation of family and friends and were extremely happy with our experience. We feel like we got a great value on our trade in and new car without any of the games. Kayla a friends and were extremely happy with our experience. We feel like we got a great value on our trade in and new car without any of the games. Kayla and Lamont were great to work with and made the car buying experience easy. More

Christian, as always, was friendly and informative. I have enjoyed working with him. I do appreciate having use of a Loaner Car while my vehicle was being serviced. have enjoyed working with him. I do appreciate having use of a Loaner Car while my vehicle was being serviced. More

Great Customer serivce. i will continue to use acura criswell for all my automotive needs. Very impressed with how things are managed over there. Thanks MCL criswell for all my automotive needs. Very impressed with how things are managed over there. Thanks MCL More

Mark is an exceptionally polite and pleasant gentleman! I was especially pleased that he offered me a discount on the service for my car!!!!! This meant a great deal to me since I am retired!!!! I was also was especially pleased that he offered me a discount on the service for my car!!!!! This meant a great deal to me since I am retired!!!! I was also delighted with the way he presented the findings of the service people--first the good news and then the reasons why the necessary work should be done now and then what will probably be needed when I return for my next service. More

I always find the service department friendly, professional and willing to help, regardless of the situation. They are true professionals who enjoy their work and go the extra mile for very custo professional and willing to help, regardless of the situation. They are true professionals who enjoy their work and go the extra mile for very customer More

Both Lamont and Angela were fantastic. They made sure I was educated about the car and answered all my many many questions. Lamont also sourced the car I wanted when I realized it wasn't in their inventor was educated about the car and answered all my many many questions. Lamont also sourced the car I wanted when I realized it wasn't in their inventory. I felt like I had room to negotiate and when I kept asking for a better deal, I think Lamont did as much as he could do. They also made it clear that I could come back for a little training session to understand all aspects of how the care worked. It is overwhelming when you buy a new car to grasp everything right away. Angela, as my direct sales rep, followed-up consistently and had a nice way about her without being too pushy. I recommend both of them. They made the car buying process a little more fun! We had some great laughs along the way. More

I was visiting Criswell Acura for service on my existing vehicle. However, I decided to test drive a new Acura TL, which I absolutely LOVED! Angela Spriggs was so pleasant and helpful. Although, I did no vehicle. However, I decided to test drive a new Acura TL, which I absolutely LOVED! Angela Spriggs was so pleasant and helpful. Although, I did not walk away with a car today, I will definitely look for Angela when I return to buy my new TL! :) More

This is the 11th. car my wife and I bought, and our experience at Criswell has turned out to be the best by far. From the sales agent to the sales manager to the person handling the paper work, everyo experience at Criswell has turned out to be the best by far. From the sales agent to the sales manager to the person handling the paper work, everyone was knowledgeable, efficient, friendly and personable. We would certainly recommend your dealership to any of our friends interested in purchasing an Acura, and we will not hesitate at all to go back to this dealership the next time we intend to buy a car. Job well done! More

We've had two MDX Acura's from Criswell and both have been excellent cars but we did develop a difficult to detect problem with intermittent sluggishness with our transmission. Several trips in for serv been excellent cars but we did develop a difficult to detect problem with intermittent sluggishness with our transmission. Several trips in for service frustrated everyone because the patient would seem to get well on the way to the doc! Mark in service however decided we needed to get it fixed and made the decision, with Acura's blessing, to replace the entire transmission under warranty just to satisfy his customer - he did, it worked, and we are very please with Criswell's service ! Thanks Mark! Second person I'd compliment is Alan Hannon in sales who was kind enough to help us get a better understanding of our MDX GPS/Phone/Entertainment center on his day off, even though he had not been the one who sold it to us. I was surprised how very knowledgeable he is on electronics, often car salesmen are not ! - he is an asset to Criswell - ask for him on your next sales visit. More