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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
365 Reviews

365 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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May 17, 2023

When I called for an appointment to take care of a recall issue, they took me the same day. Great service! More

by ROBIN37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley, Chris Ricketts, Barb Riley
May 18, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Wonderful! We are so happy to hear that our team was really able to help you out! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

May 15, 2023

They were quick and efficient and courteous. Staff was very friendly. I did not Waite long and I felt comfortable waiting I. The waiting g room More

by Ttesterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
May 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you found both our team and our facilities to be warm and welcoming! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

May 15, 2023

Amber Crowley is the best Service Writer I have ever had the pleasure of working with. Great communicator with excellent integrity. She’s the only person I will deal with. An awesome asset to your dealers More

by Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
May 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to provide us with this thorough and thoughtful feedback. We hope to have the opportunity to assist you again in the future.

May 12, 2023

The service was good and the people are friendly and try to get your vehicle done on time More

by bushong219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
May 12, 2023 -

bushong219 responded

The service was good and the people are friendly and try to get your vehicle done on time

May 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell to care for your vehicle. It's great to hear that you found our team to be professional and efficient.

April 30, 2023

Service agents very nice and informative Tech made suggestions and they explained. Recommend going here for service needs. More

by mumaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
May 01, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to hear that you found our team to be professional, knowledgeable, and helpful. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

April 28, 2023

Amber was great. She was very polite, friendly and professional. She explained the process very well. Overall it was an excellent experience. More

by Natenaysee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley, Barb Riley
May 01, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking this time to highlight the outstanding work of Amber and her team! We look forward to providing you with the same great service at your next visit.

April 18, 2023

I am always greeted with a smile. Amber makes sure that the work I requested is completed timely and professionally. More

by jimflynn415@shentel.net
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Apr 19, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate hearing that your most recent visit was completed quickly and to your satisfaction! We look forward to seeing you again at your next visit.

April 16, 2023

Didn't realize that it would take over 4 hours for an oil change and 4 new tires with an alignment. Wanted to purchase additional oil changes and didn't know how to ring it up. Called the next day letting More

by KWT-LCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Apr 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to share this constructive feedback with our team. We apologize again that your visit took longer than you were anticipating. Sometimes, in an effort to ensure every vehicle receives the best possible care, it does take longer than originally planned. We hope to have the opportunity to assist you again in the future.

April 13, 2023

They are always willing to work with me on scheduling and have been straight with me on any pricing More

by KLESTEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley, Barb Riley
Apr 13, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you have found our team to be trustworthy and helpful! If there is anything additional we an assist you with, please do not hesitate to reach out to any of our team members.

April 10, 2023

Perfect service and Barbara was wonderful! Will definitely use again and again! Jeep was fixed and ready in speedy time! More

by Gcdzjcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Riley
Apr 10, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Wow! We couldn't ask for a better review for our hard working team than this! We look forward to providing you with the same excellent and efficient service for all of your future automotive needs.

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