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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
311 Reviews

311 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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July 25, 2024

Tony was so attentive, got to know you alittle, and was easy to talk to! If you need a vehicle come see this guy! He will take good care of you. More

by Aalinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Trapal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Professional and delivery when they said the would very helpful and plan on using the dealership in the future More

by rmpapula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Marco and Amber did an awesome job helping us get new tires fast. I don’t understand why I have to write so many words More

by eestep99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this positive feedback with us! We hope to see you again when your vehicle is due for its next routine service visit.

July 07, 2024

Amber in service is Always Professional and friendly. The new guy was helpful also and friendly More

by eestep99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our staff is here to help, and it's rewarding to know you were pleased with the service you received. We value the opportunity to work with you to keep your vehicle well maintained and look forward to seeing you soon.

June 29, 2024

Outstanding and Professional and very accommodated! Marco, service rep. was excellent!!!! Went out of way!!!! More

by butchfleharty
Workmanship
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Brown
Jul 01, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this positive feedback! We're happy to see you were pleased with the excellent customer service you received while working with your friendly and knowledgeable staff.

June 16, 2024

I appreciate the Service advisor suggested using coupons and keep me informed of the work being done on my truck. She located tires last minute for me and scheduled the work the day before .my vacation. V More

by ewinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to offer a remarkable service experience, and it's great to see you were pleased with your recent visit to Criswell. Don't hesitate to reach out if we can be of further assistance.

June 14, 2024

Not pleased with salesmen or used car manager told me we will take care of you bought a 2019 jeep wrangler with 9400 miles on it test drove it bought it the next day my wife drove it on 81 and almost got ru More

by rick9942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Sager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Cunningham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this feedback. We strive to provide a positive experience and regret this was not the case for you. We understand our team has been in contact with you and a meeting is set for later this week. We truly hope a timely and positive resolution can be reached for both parties. Please don't hesitate to reach out if we can be of assistance in the meantime.

June 12, 2024

I appreciated that you fit me in and were very polite and helpful every step of the way! More

by kimlashelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Jun 17, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we could help you out! We hope to see you again when your vehicle is due for its next routine service visit.

June 07, 2024

This was my first time to the new building. It was beautiful and everyone was very nice and welcoming. More

by RCWMS36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco was very helpful and kept me informed.
Jun 12, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for visiting! We value the opportunity to work with you and hope to be of service to you in the future.

June 07, 2024

Amber took care of the car and got it back before the weekend. I appreciated the follow up, the regular updates, and attention to detail. More

by dsoares84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our staff is committed to providing excellent customer care and high quality vehicle service. We value your business and appreciate this positive feedback. We hope to see you again when your vehicle is due for its next routine maintenance visit.

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