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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
367 Reviews

367 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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November 05, 2022

The staff are friendly and treat you with respect. Amber goes the extra mile to explain a situation and make you as the customer feel good about bringing your vehicle to Criswell. More

by SEIBERT.DOUGLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Nov 07, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for your kind words and high star rating for our team. We are very happy to hear that you had such a great experience. Have a wonderful day!

Nov 07, 2022 -

SEIBERT.DOUGLAS responded

One thing I failed to mention in my comments is that ' Amber is a definite asset to the Criswell Team". Need more people like her in the workforce.

October 26, 2022

Amber is so hard working, organized, knowledgeable with a great personality. Her customer service is outstanding. More

by Fplaugher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Oct 28, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to highlight the outstanding work of Amber and her team! We look forward to seeing you again at your next visit.

October 23, 2022

It is easy to get an appointment and they are always friendly. They also have to be one of the few places locally that can take care of both of our vehicles. Thanks Criswell. More

by GALAMBOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley, Chelsea Chewning
Oct 24, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell for all of your automotive needs! We value your business and appreciate these kind words for our team.

October 22, 2022

Amber was helpful, fast and efficient. She made sure my jeep was attended too and assessed properly. Will definitely be back More

by sherfeymatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Oct 24, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to highlight the outstanding work of Amber and her team! We look forward to working with you again for all of your automotive needs.

October 16, 2022

Wanted to charge me 3000 dollars for a job that was quoted at another dealership for 1800. More

by SAMMY22660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley, Chelsea Chewning
Oct 17, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us.

October 10, 2022

Amber went above and beyond for us when our truck broke down. We were on our way to Texas with our RV and she made sure to get the truck looked at right away. She even allowed us to keep the RV parked in More

by Bmontg0183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Oct 11, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that our team was really able to help you out! We hope you enjoyed the rest of your trip to Texas!

October 09, 2022

My experience was very good. Would go back and refer to othe people. Great service. More

by TAMMYBENSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you had a recommendation worthy experience with our team! Thanks again for choosing Criswell!

October 08, 2022

Everyone at the dealership is so easy and nice to deal with. We have especially enjoyed meeting Amber and working with her. More

by judybeav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley, Perry Sager
Oct 10, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Awww, thanks so much! We value your business and we appreciate your kind words for our team!

October 08, 2022

Employees have always been pleasant and I'm satisfied with what I've had done to my vehicles. Free drinks is a nice touch. More

by claudettebroyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Oct 10, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 29, 2022

Not honest, charged twice still haven't got my money credit back to my account. And you shouldn't charge for something that you haven't performed on somebody's vehicle More

by jay1112lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Harne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to reach out with this feedback. We are disappointed to hear that you feel that your visit did not meet the high standards that we have set for ourselves. We apologize again that the transaction that was voided on the day of service at our location was not processed and updated as quickly as you anticipated on your records.

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