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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
369 Reviews

369 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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October 08, 2022

Employees have always been pleasant and I'm satisfied with what I've had done to my vehicles. Free drinks is a nice touch. More

by claudettebroyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
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Oct 10, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 29, 2022

Not honest, charged twice still haven't got my money credit back to my account. And you shouldn't charge for something that you haven't performed on somebody's vehicle More

by jay1112lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Harne
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to reach out with this feedback. We are disappointed to hear that you feel that your visit did not meet the high standards that we have set for ourselves. We apologize again that the transaction that was voided on the day of service at our location was not processed and updated as quickly as you anticipated on your records.

September 28, 2022

Amber and Shanon were really helpful in getting my truck serviced. Adam got my truck done in a quick manner. More

by traerose1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Royer. , Amber Crowley, Chris Ricketts
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Sep 30, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you had a great experience with our team! We look forward to working with you again.

September 27, 2022

Amber fits me in when I'm not on the schedule. Amber is amazing and very helpful. More

by PALMTREE0
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
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Sep 28, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Wonderful! We are so happy to hear that our team was really able to help you out! Thanks again for choosing Criswell!

September 27, 2022

Two much change in people who work there. Good ones are leaving or left. Mr Chriswell needs to get rid of Chris manager and Tony a manager. The Ford and Jeep place sucks right now. More

by bbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Harne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Amber Crowley, Chelsea Chewning
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Sep 28, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us. We hope to have the opportunity to assist you again in the future.

September 25, 2022

I can’t get over how friendly Amber is! ! So refreshing and an absolute joy to deal with. More

by BAKE4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Report | Print
Sep 26, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to highlight the outstanding work of Amber and her team! Have a great day!

September 22, 2022

They got me in fast, took care of my needs and explained things very well. More

by Soudersrandr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Report | Print
Sep 22, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to hear that your recent visit was completed quickly and to your satisfaction! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

September 22, 2022

Amber is amazing always ready to help out with scheduling my 3 cars. Winner indeed More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Report | Print
Sep 22, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Excellent! Thanks so much for your continued relationship with Criswell and thank you for taking the time to provide these kind words for Amber and her team.

September 12, 2022

Highly professional, experienced and worth the time to have your vehicle service through their service technicians More

by Chs19bva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Chs19bva responded

Thank you!

Sep 13, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for choosing Criswell! We look forward to working with you again at your next visit.

September 12, 2022

This dealership and its staff were responsive, kind, efficient and kept their on time promises. Would love it if they could open At 07:00 More

by Uncle Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for taking the time to provide our team with this constructive and kind feedback. We hope to have the opportunity to assist you again in the future.

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