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Criswell Nissan

Germantown, MD

4.6
1,114 Reviews
Call Dealership (301) 825-5993

19574 Amaranth Drive

Germantown, MD

20874

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1,114 Reviews of Criswell Nissan

October 15, 2025

Service is always exceptional! Communication and timing is a great strength that results in a great experience. I recommend Al Ransome and his team! More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Print
Oct 21, 2025 -

Criswell Nissan responded

It's wonderful to know you can count on our top notch team to provide an excellent service experience each time you bring your vehicle in for maintenance. We value your continued patronage and look forward to seeing you soon!

October 15, 2025

It was a great experience. We are very happy with our new car. Thanks to Bryan and Chris. More

by amaralep1205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Bryan Sainz
Print
Oct 21, 2025 -

Criswell Nissan responded

We are happy to hear you were completely satisfied with your recent car buying experience at Criswell. Don't hesitate to reach out if we can be of further assistance.

October 15, 2025

The guys were honestly, friendly, paying attention to details and helpful. Will recommend to my friends. More

by LOZITSKIY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Jonathan Aragon
Print
Oct 21, 2025 -

Criswell Nissan responded

Thanks so much for sharing this positive review and your recommendations! We look forward to the next opportunity to work with you!

October 14, 2025

I was harassed by the dealer. I was checked in at 7:10 a.m. and left the shop at 3:45 p.m. but my service was not done because I did not get the tire which was promise to me at 8: More

by MUNNA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pai, Al Ransome
Print
Oct 15, 2025 -

Criswell Nissan responded

Our team strives to provide a positive service event, and we regret this was not the case for you. We understand your frustration and your comments have been shared with our management team for review. We apologize that the tires arrived later than anticipated. While it was not the ideal situation, we understand our staff apologized for the inconvenience and offered several times to shuttle you home and pick you up when your vehicle was completed in an attempt to make this a better situation. Again, we are sorry to see we did not meet your expectations and hope you will consider giving us another chance to work with you in the future.

October 12, 2025

Experienced,Knowledgeable,well vested in the cat sales. Customer service was excellent . Paper work was very good. More

by tonytandoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Ransome, Chris Collins, Jonathan Aragon
Print
Oct 13, 2025 -

Criswell Nissan responded

It's our goal to provide an all-around outstanding car buying event, and it's great to see you were satisfied with the high quality customer service you received. We appreciate the opportunity to work with you and welcome you to reach out if we can be of service to you in the future.

October 12, 2025

Amazing service and customer service, they make you feel welcome and appreciated, great staffing and fast service More

by Manuel Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome, Chris Collins, Bryan Sainz
Print
Oct 13, 2025 -

Criswell Nissan responded

Thank you so much for sharing this positive feedback! We value the opportunity to work with you and are happy to see you were pleased with your recent experience at Criswell.

October 04, 2025

The entire staff was very courteous and professional. Great Experience.Will definitely recommend this dealership More

by handaskh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Print
Oct 05, 2025 -

Criswell Nissan responded

It's wonderful to know we've earned your recommendations! We value your business and sincerely appreciate your recommendations.

October 01, 2025

Bryan and the dealer manager made all the process real easy and comfortable for me as being a first time buyer, I would definitely recommend them anytime More

by Manuel Flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Bryan Sainz
Print
Oct 02, 2025 -

Criswell Nissan responded

It's rewarding to know we earned your business and your recommendations! Don't hesitate to reach out with any additional questions. Our team is always happy to help!

October 01, 2025

Excellent service as always. Easy fix for a warranty item once they identified the issue. More

by nickchrobak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Print
Oct 02, 2025 -

Criswell Nissan responded

We're happy to see we could really help you out! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

September 29, 2025

The salespeople were knowledgeable and friendly. Our shopping experience was fast and extremely pleasant. Would buy another car from them again if I ever need to. More

by mquint16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristie in finance, Wayne Crabbe, Chris Collins, Bryan Sainz, Jonathan Aragon
Print
Oct 02, 2025 -

Criswell Nissan responded

It's great to know you enjoyed an easy and efficient car buying event while working with our helpful staff. We appreciate the opportunity to work with you and welcome you to reach out if we can be of service to you in the future.

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