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Criswell Nissan

Germantown, MD

4.6
1,114 Reviews

19574 Amaranth Drive

Germantown, MD

20874

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1,114 Reviews of Criswell Nissan

August 06, 2025

Great service. I was served immediately. I have used this dealership for years. It has never disappont me. More

by pat jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Aug 07, 2025 -

Criswell Nissan responded

It's wonderful to know you can rely on our top notch team to deliver a standout service event each time you bring your vehicle in for maintenance. We value your continued patronage and look forward to your next visit with us!

August 05, 2025

Service was great and also the staff. The sitting areas are clean and comfortable and quiet for reading or working on your laptop. I really like how you can make your own coffee the way y More

by KIMBERLYJONES001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Aug 07, 2025 -

Criswell Nissan responded

It's our goal to provide an easy and efficient service event, and it's great to see you were satisfied with your recent Criswell experience. Thank you for choosing Criswell and taking the time to let us know how we are doing!

August 02, 2025

I can no longer place trust with this group and will no longer bring either of my vehicle or purchase a Nissan based on the service I have received and the reliability of the vehicles. I am also going to w More

by Omega Armah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Ransome
July 29, 2025

Everyone was great, I will be sure to send all my family and friends there to buy a car. They care about you they are not just car dealers. Thank you More

by Hope
Recommend Dealer
Yes
Employees Worked With
Andre 5 Stars, Chris Collins, Bryan Sainz
Jul 29, 2025 -

Criswell Nissan responded

We appreciate this positive feedback and your recommendations! Don't hesitate to reach out if we can be of further assistance.

July 28, 2025

Great! service and communication all fantastic, will use this dealer and service center again! thank you More

by brian.c.hesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Jul 29, 2025 -

Criswell Nissan responded

It's wonderful to know we've earned your repeat business with the exceptional customer care and high quality vehicle service we provide. We look forward to seeing you again when your vehicle is due for its next routine maintenance visit!

July 27, 2025

I had an amazing experience at Criswell Nissan. Ashanti and Enrique were incredible. They are professional and made me feel like the most important customer. I am so happy that I purchased my car More

by sweetfeat0826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo, Ashanti Shackleford
Jul 28, 2025 -

Criswell Nissan responded

It's exciting to hear about your wonderful car buying experience! Our friendly and knowledgeable staff is always happy to help with any of your automotive needs. We appreciate your recommendations and look forward to working with you again!

July 25, 2025

The dealership is notably clean and easy to find. I brought my car in for warranty service (RR tire not holding desired pressure). The service rep was cheerful and friendly and told me he’d come tell More

by alannew717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Jul 26, 2025 -

Criswell Nissan responded

Thank you for sharing this feedback. While we are happy to see our team was able to take care of this concern quickly, we do apologize for any lack of customer service. We appreciate the opportunity to work with you and hope to see you again when your vehicle is due or its next routine maintenance visit.

July 18, 2025

Would like to thank Criswell Nissan for their fantastic service with vehicle purchase. GM Collins and salesman Bryan Sainz were very professional and met my expectations and very pleased with how things w More

by tonyblasta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Bryan Sainz
Jul 21, 2025 -

Criswell Nissan responded

Thank you so much for taking the time to share this positive feedback and your recommendations! We value the opportunity to work with you and sincerely appreciate your recommendations.

July 18, 2025

Received great customer service from Pai and Deuce. Very responsive and promptly address my issue. Thank you! More

by oscar.urcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
Jul 21, 2025 -

Criswell Nissan responded

It's great to see everything was completed quickly and to your satisfaction! Don't hesitate to reach out if anything else comes up.

July 18, 2025

The sales manager Chris went above and beyond to get me the best deal possible and their customer service was great. I would highly recommend anyone in the market for a new Nissan to head to Criswell Nissa More

by alhaga25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Aashna Naveera
Jul 21, 2025 -

Criswell Nissan responded

Congratulations on this exciting purchase! It's wonderful to know you were completely satisfied with the exceptional purchasing process you experienced while working with Chris. We hope you enjoy your new vehicle and welcome you to reach out if we can be of further assistance.

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