Criswell Nissan
Germantown, MD
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1,114 Reviews of Criswell Nissan
Excellent service I went in for an oil change and tire rotation. the oil change was past of my plan so there wasn't a cost associated with it. The came out after 1/2 a I went in for an oil change and tire rotation. the oil change was past of my plan so there wasn't a cost associated with it. The came out after 1/2 an hour and asked if I wanted a car wash too. A half hour later they apologized for the long time it took and gave me my tire rotation for free since it took so long. I didn't feel it took that long, since I came in without an appointment and was done in under an hour. Everyone is so polite! More
Great experience This was my first time buying a "new" car, and my experience was great! David Abubekr was very professional, knowledgeable, and polite. The "pushy car This was my first time buying a "new" car, and my experience was great! David Abubekr was very professional, knowledgeable, and polite. The "pushy car salesman" stereotype was not seen here! Thanks David. More
Great Experience Marcio Santos was extremely professional and easy to work with in finding me the exact car that I wanted. I would refer him and the dealership to any Marcio Santos was extremely professional and easy to work with in finding me the exact car that I wanted. I would refer him and the dealership to anyone looking to buy a car. This was the best experience I have ever had when purchasing a car. I am 100% pleased with my purchase and experience! Thank you Again! More
Great experience! First time buying a new car and was a great experience. My husband and I were amazed with the customer service provided by Rod Heskee. Want to go to t First time buying a new car and was a great experience. My husband and I were amazed with the customer service provided by Rod Heskee. Want to go to this dealer ask for him or Jerome White. Loved the experience! More
Very happy customer My purchase experience was very positive especially because my sales person was great and the staff were nice and friendly. Mr. David Abubekr was very My purchase experience was very positive especially because my sales person was great and the staff were nice and friendly. Mr. David Abubekr was very helpful, professional, polite and knowledgeable. Also, he was really interested in working with me financially to ensure that we were both satisfied with the price of the car. I am very happy with my purchase and i will highly reccomend the dealership to others. More
Nissan Rogue I just purchased the Nissan Rogue SL from Criswell Nissan, our sales associate Rod Heskee made our car buying a pleasure. Rod, as well as the entire I just purchased the Nissan Rogue SL from Criswell Nissan, our sales associate Rod Heskee made our car buying a pleasure. Rod, as well as the entire staff were very knowledgable and helpful throughout the entire process. Rod made sure I knew how to use the Navigation System and showed me how to program my own phone in so I could use it immediately! Brian, was very helpful with financing and helped me choose the right service plan based on my driving history. Thanks Criswell Nissan for making our experience exceptional! More
Great dealership! Excellent SalesMen Frank Shaffer and Jerome White were a pleasure to work with. They helped me tremendously and in the end I walked out with the car of my choice at a v Frank Shaffer and Jerome White were a pleasure to work with. They helped me tremendously and in the end I walked out with the car of my choice at a very reasonable price. I would definitely recommend this dealership to my friends and family. More
Went in for recall This man was great! He helped as much as he could and even had extra tips for me. I would definitely recommend his help to anyone that needs good advi This man was great! He helped as much as he could and even had extra tips for me. I would definitely recommend his help to anyone that needs good advice. More
Sales purchase follow-up We recently purchased a brand new Xterra. A few days after our purchase we noticed a problem with our vehicle. We called Dustin and he took care of We recently purchased a brand new Xterra. A few days after our purchase we noticed a problem with our vehicle. We called Dustin and he took care of everything for us. When we arrived Dustin made sure the Service Center addressed the problem, resolved a technical issue with a wrong tire, and had us out in a jiffy. Dustin's personal service was outstanding! He made sure everything was handled as if we were a member of his own personal family. I wouldnt hesitate to recommend him to anyonw looking to purchase a new vehicle. A++ !!! More
Great Attitude!! I purchased the car in May. I called in ahead to get more information on the car, and had all my questions answered by Dustin. He was very well inform I purchased the car in May. I called in ahead to get more information on the car, and had all my questions answered by Dustin. He was very well informed, mind you, I practically left him a laundry list of questions. Upon my arrival to the dealership, the first thing I notice is the professionalism and how welcoming Dustin and the staff are. I felt very well respected and attended to. Dustin showed me around the showroom, introduced me to staff, showed me the service station, answered all my questions during the test drive and really made me feel he had my best interest. After settling the contract and walking out of the manager's office, Dustin took the time to explain the benefits and procedures I have as a proud Nissan owner. He had my car ready beforehand and I went my way. I received a courtesy call the following day, and it really left an impression on me. I am happy to say that Dustin really helped make this car purchase experience easy and it feels good to know there is a trusted team at Criswell Nissan. More

