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Cronic Chrysler Dodge Jeep RAM - Service Center

Griffin, GA

4.4
421 Lifetime Reviews Review Dealership

421 Reviews of Cronic Chrysler Dodge Jeep RAM - Service Center

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September 25, 2018

"Problem with 2018 Ram"

- Keith S.

Had a problem 2 days before leaving for vacation. Took it to them. They gave me a loaner vehicle and kept my truck overnight. Got a call late that afternoon that it was done. Went in the next morning and got my truck. Runs great. I was able to take the new truck on vacation! I dealt with Kim and Taran in Service. Both good at what the do. Even brought them some doughnuts!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Taran
September 24, 2018

"Oil change"

- TPHIL14

Always deal with Glenn, he takes good care of my family's vehicles. I have always purchase cars and trucks from cronic, service us always good

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Glenn betsill
September 24, 2018

"electronic throttle control light had came on again for 5th "

- WS_LED

The electronic throttle control light had came on again for 5th time, the fourth time I have brought it to your service center. 3 times you said it was the programmer that was installed the fourth time you said you could not find anything wrong. needless to say you had my truck for almost a whole month out of the last 6 months and was charged $100.00 the first time. I told you that the truck was having a bad vibration , not all of the time, when you get up to highway speeds. you refused to look because it has a lift kit on it, that was installed by you before I bought it and is supposed to covered by the warranty. I took your service manager for a ride to show him and he said that it was probably the tires. he needs to be fired, no knowledge of cars or tires. I have had the tires checked 3 times and it's not the problem. The service manager at the tire shop said that I need to talk with a lawyer and then bring my truck back to him for the repairs and file a law suit against this dealer ship, I was not the first person to come to him after having problems with this company.

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Recommend Dealer
No
Employees Worked With
September 24, 2018

"Qualified and courteous "

- KING_11650

The Service Department Team was very helpful and thorough. My car was serviced quickly and correctly. They checked everything. I fully trust this Team to service my car.

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Recommend Dealer
Yes
Employees Worked With
September 21, 2018

"Need better area for customers lounge "

- MISSVEE20

Service center needs updating toys in kid area dirty the worst service center I have ever had to sit and wait can not even get service on my cell phone in building only one bathroom and to get service on cell phone have go dent bench out side that’s in the hot sun

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Recommend Dealer
No
Employees Worked With
September 21, 2018

"Service dept"

- Annie

Have had really good service in having my car serviced and having the recalls addressed. They were promptly handled while being very accommodating. I highly recommend them

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Recommend Dealer
Yes
Employees Worked With
September 21, 2018

"The Cronic dealership "

- JASON.LIZANA

We have numerous deals and serviced vehicles here and would travel to any other dealership just because the smiles and friendly employees at this location!!!!! A plus!!!!!

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Recommend Dealer
Yes
September 20, 2018

"Service Center"

- tammy0313.tm

The Service was good and fast. The people were very nice and respectful and I would recommend them to anyone looking to purchase a car or has problems with theirs.

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Recommend Dealer
Yes
Employees Worked With
dexter golden
September 20, 2018

"Midday Oil Change Fast "

- RBPHILLIPS582003

Took Jeep to Cronic for oil change and tire rotation over the lunch hour. Was in and out in 30 minutes. This has been consistent with my experience previously.

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Recommend Dealer
Yes
Employees Worked With
Not sure of names
September 20, 2018

"Service and Reps are great"

- JERRY SACKBERGER

Service is prompt, complete and thorough. Reps are courteous and helpful. Service was on a recall and yet treated as one of their favorite customers.

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Recommend Dealer
Yes
Employees Worked With
Lorna
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