"Painless Purchase Experience"
- My 1st Audi vs. MB
This was the second time I had visited the dealership. Greeting by the staff was great and warm as you would hope to see with a front-line organization. Recognized that I was in the system from the first visit which appeared to assist in getting a Sales person assigned. I had used your web site and others to research and learn about the vehicle, options and ratings against the top 3 vehicles being considered (Q5, GLC, F-Pace). A bit informed but still looking for support from the Sales team with exploring inventory options including what may not be on the web site and learning more about the vehicles 1st hand. Ryan Asmer assisted us during the visit with looking at several vehicles after we had discussions around what we were considering with a Q5. We were afforded the opportunity to take a vehicle out on a relaxing test drive which gave my wife the opportunity to be exposed to the Q5. The sales process was without pressure which was refreshing. Ryan worked up numbers which moved us from test drive to lets explore making a purchase. The negotiations process was not extended and did not require multiple hand-offs or others coming to the table to tell us why a price adjustment could or could not be done.
"Amazing Dealership! Great experience "
Very easy process and top notch customer service! Antonio and Lee were both excellent to work with and will hopefully work with them both again in the future.
"Best Dealership EVER "
Lee was awesome and explained the whole process and what we were signing. We are an Jim Ellis Audi customer for life. Best experience ever
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