Cronin Chevrolet

Cheryl's Traverse Gary Trabel was friendly, knowledgeable and made the process of buying a car quick and easy. He went above and beyond with his assistance setting up t Gary Trabel was friendly, knowledgeable and made the process of buying a car quick and easy. He went above and beyond with his assistance setting up the technology on my car included in our training on the car's features. I also appreciated his follow-up phone call after we bought the car. More

Friendly and efficiant! My husband knew exactly what he wanted when he was shopping for our next family car. Gary at Hirlinger made it happen. We love our new Tahoe it has My husband knew exactly what he wanted when he was shopping for our next family car. Gary at Hirlinger made it happen. We love our new Tahoe it has all the bells and whistles a family of four could ask for and more. There was no waiting around. He even helped out with our kids while we changed over the carseats! More

Always Treated Right Gary helped us with the purchase of our 2014 Suburban. He was very willing to answer any questions that we had and made understanding all of loaded t Gary helped us with the purchase of our 2014 Suburban. He was very willing to answer any questions that we had and made understanding all of loaded technology simple. Thanks so much, Gary. We will be back. More

Had a great experience and drove away with a new car. Mark Sturwold worked very hard with the team to find me the car I wanted for the price I wanted.. Not only did they do it but they actually found me Mark Sturwold worked very hard with the team to find me the car I wanted for the price I wanted.. Not only did they do it but they actually found me a better one. They were all wonderful and working with them was a huge stress relief because I had been working with other dealers in the Cincinnati area. None of them were willing to try to find the car for the price I wanted and kept trying to sell me ones way above my price cap. I will send everyone I can to Hirlinger. Thanks for your hard work, guys. More

"Best home town dealership" Been living and working in Harrison for 30yrs and this is my 1st car purchase from this dealer. That being said. Everyone knows of Gary T's knowledge Been living and working in Harrison for 30yrs and this is my 1st car purchase from this dealer. That being said. Everyone knows of Gary T's knowledge of cars and trucks. All you need to do is tell him what model and color. Then he'll take over from there. The package he picked out for my Corvette is awesome. The car was in my garage within 3 days of ordering. That my friend is Fast service..! My thanks to everyone..! More

A great experience Gary made it very easy for us to understand specifics of our new Equinox, He is very knowledgeable about his job and keeps the process fun.. Gary made it very easy for us to understand specifics of our new Equinox, He is very knowledgeable about his job and keeps the process fun.. More

Wonderful experience wtih Mike's new car Gary T. guided me through the various options and choices available on the new 2016 corvette making my decision very easy and pleasurable. The entir Gary T. guided me through the various options and choices available on the new 2016 corvette making my decision very easy and pleasurable. The entire staff at Hirlinger Chevrolet was very accommodating with my trade ins (3 cars) and Steve H. provided detailed information concerning the financing and warranty information on my new purchase. After the sale, Gary gave me a detailed introduction to my new car with Ted Hirlinger finalizing the sale with a smile and handshake. Thanks Hirlinger Chevrolet for everything. More

Great service and no pressure This will be our 6th vehicle we have purchased from the Hirlinger dealership since 2008. The Hirlinger staff is helpful and knowledgeable. They are no This will be our 6th vehicle we have purchased from the Hirlinger dealership since 2008. The Hirlinger staff is helpful and knowledgeable. They are not a high pressure dealership and they give you a lot of time and space to look and decide. We worked with Gary Trabel on this latest vehicle and as always he is helpful and knows the products very well. we use their service department for our vehicle maintenance and repairs if needed. Again, the service department is excellent and get the job done quickly and correctly. We do highly recommend this dealership for your new or used vehicle needs. More

Poor Customer service My fiancé purchased a truck from the used car lot a couple of month ago. Before the first oil change the check engine light came on, the abs light cam My fiancé purchased a truck from the used car lot a couple of month ago. Before the first oil change the check engine light came on, the abs light came on, the clutch goes all the way to the floor occasionally while driving it, the pull on the bed of the truck stopped working and he ordered the part online and fixed it himself. The biggest problem I have is that I sent an email and let them know of these issues, that was never responded to. A few weeks later I sent a message directly to the sales department and someone named Brandi contacted me right away saying she would love to help me. I explained to her that I work in customer service and I wanted to contact someone before getting upset and writing any reviews. She took my information and said she would pass it on to someone. She called me back and said she had done that and if I didn't hear back to let her know. No one ever called, cared that we were new customers or that our vehicle is not working properly. When it was in for the first oil change they told us it needs $1100 worth of work. The service department explained that those items had been checked but we put on a "quick 5000" miles and things happen. I think that had someone really cared about it being the first time we purchased from this company, they would have returned the call. To me that is poor customer service. Customer service isn't always about being able to fix the issue at hand, it is about caring enough to try and showing that you mean something as a customer. The truck is still unfixed and when I contacted Brandi to let her know no one contacted me, she didn't either. I would recommend going somewhere your purchase means something. It's not my first vehicle, so I know how other places treat you. More