Cronin Hillsdale Chrysler Dodge Jeep Ram

Never again At Jim Knox dodge you come first. Until you buy your car then you don't matter. They don't want to do warranty work till your warranty is gone then th At Jim Knox dodge you come first. Until you buy your car then you don't matter. They don't want to do warranty work till your warranty is gone then they all over it. They don't stock parts so you wait for weeks till they get your part. Over charge for labor. I will never do business with Jim KNox Dodge again. More

Superb professionalism Thanks to Jim Knox I am now driving my dream car up and down all of the most beautiful Florida beaches with the top back and the wind in my hair! My e Thanks to Jim Knox I am now driving my dream car up and down all of the most beautiful Florida beaches with the top back and the wind in my hair! My experience was absolutely superb! One quick call to Tyler, and I was having my car delivered by the end of the week! The staff was extremely helpful and ready to answer any questions I had. Thank you Jim Knox, looking forward to buying my dream Jeep from you in the near future to ride the Gulf Coast in! More

Great customer service and so friendly! My family, husband and I wouldn't use any other dealership! We've made several purchases through Jim Knox Chrysler and everyone we've worked with has My family, husband and I wouldn't use any other dealership! We've made several purchases through Jim Knox Chrysler and everyone we've worked with has been spectacular. They go above and beyond to get you the right vehicle at the right price and at a great rate! They even delivered our vehicles over 2 hours away!! Best customer service! Thanks for a great experience. More

Excellent Service! Excellence Sales, Service, Friendly, and very professional. We've purchased eight vehicles for our family. Every sale and trade in went very smooth an Excellence Sales, Service, Friendly, and very professional. We've purchased eight vehicles for our family. Every sale and trade in went very smooth and stress free. We will continue to do all of our car purchases with Jim Knox Chrysler Dodge Jeep. Thank you Jim, Stacy, & staff for always providing us with a wonderful product & excellent service! Sincerely, Talcotts More

New buyers beware!!!! First time buyer beware! Jim knox chysler dodge and jeep is involved in the very commom practice known in the automotive world as shotgunning.This is First time buyer beware! Jim knox chysler dodge and jeep is involved in the very commom practice known in the automotive world as shotgunning.This is where you fill out a credit app, and they run it as many times as it takes before they get an loan appoval. And by that time rolls around you may get a terrible rate. For me it was around 30% interest, that's unacceptable. Granted this process get plenty of buyers on the road that day, but for those without great credit, the interests rates could be very high and if you get denied, your credit may drop, my credit did. A month after I was shotgunned I found my dream truck. I applied at my credit union and my loan officer said well your credit was good enough for a loan, but the 11 credit inquiries and 10 denials dropped my score significantly. Now I can't get my loan, my dream truck sold, and Jim Knox himself said there is nothing he can do. Hopefully this will end thier shotgunning and save others credit scores. Usually this wouldn't be a huge deal, but I requested it to be only done once, and I made it clear if the one rate wasn't good I was going to my credit union or looking for another vehicle. More

Fast and painless Great service and staff. After totaling our last van after only having it for about 3 months, we were worried about having to go through the car buyin Great service and staff. After totaling our last van after only having it for about 3 months, we were worried about having to go through the car buying experience again, but it was made quite quick and painless here. We weren't pushed into buying anything, they were all very friendly, and the owner even made a point to say hello and thank you to us. The prices are great, the facility is nice, and the staff couldn't be better. It was over an hour drive for us but worth it, I'm sure we'll be back. More

The sales staff was very helpful and professional The staff was very courteous and the salesperson went out of his way to assure I was totally happy with my purchase experience. I have also been very The staff was very courteous and the salesperson went out of his way to assure I was totally happy with my purchase experience. I have also been very impressed with the service department every time I have visited for routine maintenance. More

Wonderful people. I was searching the big cities for the best deal and found it at this small town dealer. I found the car on line and drove 2 1/2 hours. The car was ev I was searching the big cities for the best deal and found it at this small town dealer. I found the car on line and drove 2 1/2 hours. The car was everything they promised and they held other offers at bay because they knew I was traveling to look at this car. I found the entire staff to be friendly and felt a genuineness from them unlike any dealer I've visited. Even the owner took time to come and chat. Mary Margaret Peters was very helpful as a sales person and knowledgeable about the cars. A long way to go to buy a car but I would make the trip again. More

Just over warranty I had a problem with my 2012 Town and Country develop a little while after my bumper to bumper warranty expired. The van did have only 29,000 miles. T I had a problem with my 2012 Town and Country develop a little while after my bumper to bumper warranty expired. The van did have only 29,000 miles. The people at Jim Knox got Chrysler to help with the problem saving my all but a deductible on the repair. A good place to deal in the Hillsdale, MI area. More

Very nice experience After going to a couple of dealerships I was pleasantly surprised with Jim Knox's Chrysler, they all were very nice and helpful in finding our next ve After going to a couple of dealerships I was pleasantly surprised with Jim Knox's Chrysler, they all were very nice and helpful in finding our next vehicle. Hats off to Tyler and there entire crew for all their help and great experience! More