Initially, I had called a couple of independent shops seeking prices for diagnosing an A/C failure on my daughter's Nissan Versa. Then I called Crosby's Nissan and surprisingly their estimated cost of diagnosing the A/C was less costly. Afterwards, Buddy (service writer) informed me in detail what caused the A/C to fail and discussed the approximate cost and the time it would take for the repair which was a little over 8 hours. I asked if I brought the car in at 8am was he reasonably sure the repair would be completed by 5pm because I lived 30 miles away and if not I would have to make further arrangements for someone to pick me up and bring me back the next day. He explained that sometimes delays happened and for that reason he offered to loan me a car for the duration of the repair. Although I felt the cost of the repair was a little high ... the service and accommodation was exceeded beyond my expectations.