I worked closely with my Sales Consultant, Mark Danforth, to find my dream car. Mark was diligent to find a car that ultimately exceeded my expectations (which, believe me, wasn't easy). Mark was a pleasure to work with - he was extremely professional, was patient with my many questions and requests, had great communication skills, was honest in his dealings with me, and made the overall car buying experience a great one. I was especially impressed with the level of customer care I received once I purchased the vehicle - explanations of the car's functions and features, answers to my questions after I drove it off the lot, and follow-up phone calls to make sure I was satisfied with the car. I highly recommend Mark Danforth and CrossRoads of Roanoke to anyone in the market for a car. In summary, Mark went over and above what I expect of a Sales Consultant. You won't be disappointed, my experience was excellent.