
Crossroads Chevrolet, LLC
Mount Hope, WV
Filter Reviews by Keyword
By Type
Showing 138 reviews
Crossroads did a great job of servicing my vehicle. I pulled into the service area and someone came to greet me right away The wait time was roughly an hour. Very friendly staff overall!! pulled into the service area and someone came to greet me right away The wait time was roughly an hour. Very friendly staff overall!! More
out of town. need help now. called dealer Monday am and told young lady I was from out of town. and needed help so I could pull my camper home. I thought I had transmission prob called dealer Monday am and told young lady I was from out of town. and needed help so I could pull my camper home. I thought I had transmission problem but it turned out to be u-joint problem. they worked me in. repaired my problem and made a couple of suggestions of what to do when I got home. Tech named John took a ride with me to make sure I was happy with the way truck operated.. he was professional and asked me several questions to be sure I was happy. would recommend. Everyone my wife and I met were more than pleasant EVERYONE. More
Very helpful The service personal was very helpful. They answered all my questions. Very nice to work with. Convenient hours also. Clean and comfortable waiting ar The service personal was very helpful. They answered all my questions. Very nice to work with. Convenient hours also. Clean and comfortable waiting area with coffee. More
Service Much improved!! The time before this recent service took 4 1/2 hrs this time about 1 hr 15 mins. for more or less the same service. Staff was professi Much improved!! The time before this recent service took 4 1/2 hrs this time about 1 hr 15 mins. for more or less the same service. Staff was professional and friendly. Prompt service will keep us customers coming back. Thank you More
Great customer service Cody is awesome, very through, friendly and knowledgeable. I went another dealership and the were not helpful and did not listen to my requests. Cody Cody is awesome, very through, friendly and knowledgeable. I went another dealership and the were not helpful and did not listen to my requests. Cody was friendly and listened to what I was looking for in my price range. I highly recommend seeing Cody! More
Service was great. I had my Silverado in for service and it was done in a very quick time frame. I was also recommended a few services coming up so I can budget for the I had my Silverado in for service and it was done in a very quick time frame. I was also recommended a few services coming up so I can budget for the future. The service staff did a great job of getting my vehicle in and out in a timely manner. They were very helpful and courtous as well More
Excellent Employees were friendly and courteous, service was promptly taken care of to my satisfaction . I would recommend their service department to others. I Employees were friendly and courteous, service was promptly taken care of to my satisfaction . I would recommend their service department to others. I have no complaints More
service The service department was very helpful in getting this issue resolved as soon as possible I appreciate everything they did for me they made sure I The service department was very helpful in getting this issue resolved as soon as possible I appreciate everything they did for me they made sure I had a vehicle so I was not inconvenienced for any length of time and that I really do appreciate More