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Crossroads Ford Kernersville

Kernersville, NC

4.6
301 Reviews
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1330 Highway 66 South

Kernersville, NC

27284

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Showing 301 reviews

November 27, 2025

Well let’s start with the first recall with tow link that cost me $1000 to fix outside of their “fix” new tires and alignment. How this xxxxxxxx job of the pillars that is not even aligned corrected there is More

by Sickofbsrecalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott munn
November 19, 2025

Salesperson very professional. Every thing went smoothly Will recommend if I get the chance innfitire More

by Mickmead23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rlijah
Nov 20, 2025 -

Crossroads Ford Kernersville responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2025

Always professional and prompt with my vehicle needs. Do not take my cars any where else. More

by lucille7778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Santucci
Nov 14, 2025 -

Crossroads Ford Kernersville responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2025

They are friendly and try to work with you. They will try to accommodate your needs. More

by Rootmeist2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Nov 04, 2025 -

Crossroads Ford Kernersville responded

Thank you for the kind words! We’re glad our team could be friendly and accommodating — that’s exactly the experience we aim to deliver.

October 20, 2025

Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH
Oct 20, 2025 -

Robert responded

Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step.

September 25, 2025

From the first time I visited this dealership, I was impressed by the attractiveness, cleanliness, brightness of the site and by the friendliness and professionalism of the staff. My salesperson (Elijah More

by Sandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Goss, Angie Kidd
Oct 01, 2025 -

Crossroads Ford Kernersville responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 21, 2025

Crossroad Ford really treat their Customers like family I love having them service my vehicle (Truck) More

by cflint51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike is good Manager
Sep 24, 2025 -

Crossroads Ford Kernersville responded

Thank you for your kind words! We’re so glad you feel like family here at Crossroads Ford. We appreciate your trust in us to take care of your truck and look forward to serving you again!

Sep 24, 2025 -

Crossroads Ford Kernersville responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2025

First experience with them and was more than pleased . Everyone was courteous and did exactly what they said they would and more ! I would rate them at 100 . More

by jeff.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Sep 14, 2025 -

Crossroads Ford Kernersville responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2025

Enjoyable purchase experience. Was able to research interests on the dealer website (good online experience) and go into the dealership knowing which vehicles I wanted to see. Know More

by DH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Leonard - Salesperson
Sep 13, 2025 -

Crossroads Ford Kernersville responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

September 08, 2025

Excellent service! Friendly and prompt. Had an appointment for an oil and filter change. Service manager informed me of the works deal that included rotating tires, More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Munn
Sep 11, 2025 -

Crossroads Ford Kernersville responded

Thank you for sharing your experience with us! We’re so glad to hear that our team provided you with friendly, prompt service and that the Works Package added great value to your visit. We appreciate you choosing us for your vehicle care and look forward to serving you again!

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