Crossroads Ford Kernersville
Kernersville, NC
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Well let’s start with the first recall with tow link that cost me $1000 to fix outside of their “fix” new tires and alignment. How this xxxxxxxx job of the pillars that is not even aligned corrected there is cost me $1000 to fix outside of their “fix” new tires and alignment. How this xxxxxxxx job of the pillars that is not even aligned corrected there is a gap in the pillar at the bottom! More
From the first time I visited this dealership, I was impressed by the attractiveness, cleanliness, brightness of the site and by the friendliness and professionalism of the staff. My salesperson (Elijah impressed by the attractiveness, cleanliness, brightness of the site and by the friendliness and professionalism of the staff. My salesperson (Elijah Goss) and the secretary ( Angie Kidd) handled my purchase of the 2021 Ford Escape efficiently and accurately. I wanted an economical as well as safe and reliable car for as low of a price as possible. The deal they offered me was way beyond my expectations. Thank you, Crossroads Ford! More
First experience with them and was more than pleased . Everyone was courteous and did exactly what they said they would and more ! I would rate them at 100 . Everyone was courteous and did exactly what they said they would and more ! I would rate them at 100 . More
Enjoyable purchase experience. Was able to research interests on the dealer website (good online experience) and go into the dealership knowing which vehicles I wanted to see. Know Was able to research interests on the dealer website (good online experience) and go into the dealership knowing which vehicles I wanted to see. Knowledgeable salesperson assisted in viewing the vehicles. No test drive necessary as I was very familiar with the vehicle. Quickly narrowed down choice and negotiated a fair market price. Discussions were straight-forward and low pressure. Dealership prepped the vehicle and had it ready for delivery in short order. More
Excellent service! Friendly and prompt. Had an appointment for an oil and filter change. Service manager informed me of the works deal that included rotating tires, Friendly and prompt. Had an appointment for an oil and filter change. Service manager informed me of the works deal that included rotating tires, fluids check and inspection and that made it a great value. More

