Crossroads Ford Kernersville
Kernersville, NC
Filter Reviews by Keyword
By Type
Showing 257 reviews
Excellent Experience We live in a city about 45 minutes away. We chose Crossroads Ford because of their reputation and reviews of their sales staff. We could have purc We live in a city about 45 minutes away. We chose Crossroads Ford because of their reputation and reviews of their sales staff. We could have purchase a truck from the dealership about 3 miles away, but we chose to purchase the truck at Crossroads Ford in Kernersville. Kelly Maher is an outstanding person to work with when you are in the market for a new vehicle. We made several visits to the dealership and talked with Kelly. He wanted us to find the right truck that would meet our needs. We discussed our needs with him and he showed us several trucks, pointed out the differences between the models and we decided the F150 crew cab was the truck that would be the best option for us. He kept in contact with us - keeping us up-to-date on inventory and specials the dealership had going on. The finance person was very informative and gave us many options. He found the best one for us. After the purchase Kelly took us back to the service area and gave us a tour of the facility. He spent several hours with us - showing us all the features of the truck. We've bought many vehicles but no one has ever spent that much time and effort showing us all about the vehicle we purchased. On Monday he called us to see how everything was going with the truck. My husband was in the area so Kelly invited him to come by. He took my husband into the service area and introduced him to the service manager and some of the staff, so we would know who would be servicing our truck. We are so glad we stopped by the dealership in Kernersville and that Kelly was the sales associate that we met. As we were leaving the General Manager came out to thank us for purchasing the truck from Crossroads Ford. We couldn't be more pleased with this experience. More
My experience at Crossroads Ford Kernersville This dealership was recommended to me by a friend along with the name of the salesman (Kelly Maher), who had served him so well. We had made an appoi This dealership was recommended to me by a friend along with the name of the salesman (Kelly Maher), who had served him so well. We had made an appointed time to meet and as we approached the front of the dealership, here comes out the front door a smiling and waving Kelly Maher. From start to finish he was friendly, thorough , patient and polite. He explained all the differences in the categories of the model we were interested in and the allowed us to test drive the different ones so we could make our choice. In the end we were able to make our choice and leave , knowing the applications of the many things to know about the operation of the vehicle. I can't fail to mention Bradley Ingles, who did the paperwork and how efficient, friendly and entertaining he was. Thanks to all for making our experience so enjoyable. I am very pleased from every aspect. More
This is the second car that I have purchased from Kelly and he is top notch when it comes to customer service and the quality employee that anyone would want to have. I will continue to recommend Kelly to and he is top notch when it comes to customer service and the quality employee that anyone would want to have. I will continue to recommend Kelly to others as well as this dealership. More
This was the second time I have used Angie Kidd to help by a new ford, and the fourth new car from Crossroads Ford, that says a lot. This time I got a new Escape for my wife and a new Edge for me. Angie by a new ford, and the fourth new car from Crossroads Ford, that says a lot. This time I got a new Escape for my wife and a new Edge for me. Angie helped me in making sure that I got what I wanted and within my means and with a smile or two. Also, finance manager is always helpful and friendly. And being a repeat customer, must mention service department and Robert Murphy are also a reason for repeat business. Just hope Angie Kidd is there in the future. More
Kelly was great. So helpful. Couldn't have asked for a better guy to help us get into our vehicle. Would recommend to anyone who wants a honest, no hassle experience. for a better guy to help us get into our vehicle. Would recommend to anyone who wants a honest, no hassle experience. More
I was very impressed by the personality and knowledge of Angie Kidd at Kernersville Ford. She took the time to explain everything and to show us how our vehicle works. She answered all of our questions and Angie Kidd at Kernersville Ford. She took the time to explain everything and to show us how our vehicle works. She answered all of our questions and took the extra care to make sure we were satisfied with our purchase. If we didn't live so far away, I would consider going to her for our next purchase of a Ford vehicle. Walter Kawalec, Jr. More
OVER THER PAST FOUR YEARS.CROSSROADS FORD HAS WENT ABOVE AN BEYOND TO MAKE ALL 8 OF MY VEHICLE PURCHASES GO QUICKLY & SMOOTHLY.WORKING WITH KELLY ,ZAC & BRIAN HAS BEEN A GREAT EXPERIENCE.FROM BUILDING MY 20 AN BEYOND TO MAKE ALL 8 OF MY VEHICLE PURCHASES GO QUICKLY & SMOOTHLY.WORKING WITH KELLY ,ZAC & BRIAN HAS BEEN A GREAT EXPERIENCE.FROM BUILDING MY 2012 F250 SUPERDUTY TO CROSSROADS DRIVING TO ATLANTA TO PICKUP THE MUSTANG WITH CERTAIN OPTIONS THAT I DESIRED.I HIGHLY RECOMMEND CROSSROADS FORD FOR ANY VEHICLE PURCHASES. More
My experience at Cross Roads Ford in Kernersville N.C.was a pleasant experience. Kelly Maher our salesman was personable, knowledgeable and went beyond taking care of all my needs and answered my questions. a pleasant experience. Kelly Maher our salesman was personable, knowledgeable and went beyond taking care of all my needs and answered my questions. I am a proud owner of a 2013 C-Max hibrid... I will not hesitate to contact Kelly if I have any questions. He's good looking which didn't hurt... :) Bonnie Schmidt More
My experience! It was great. What I was impressed with the most was the paperwork process. Having bought several cars, and accompanying my parents as a child to a dealership, I know it can be a long tim- the most was the paperwork process. Having bought several cars, and accompanying my parents as a child to a dealership, I know it can be a long tim-consuming process. However, this experience was quick and swift! Crossroads Ford has a wonderful and friendly staff. More