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Crossroads Ford Kernersville

Kernersville, NC

Overview
Reviews
Vehicles
4.6
307 Reviews
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1330 Highway 66 South

Kernersville, NC

27284

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Showing 136 service reviews

April 30, 2026

Honest and friendly as well as informative and fast! Very happy with traveling to Crossroads!! More

by Aberoth57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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November 27, 2025

Well let’s start with the first recall with tow link that cost me $1000 to fix outside of their “fix” new tires and alignment. How this xxxxxxxx job of the pillars that is not even aligned corrected there is More

by Sickofbsrecalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott munn
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November 11, 2025

Always professional and prompt with my vehicle needs. Do not take my cars any where else. More

by lucille7778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Santucci
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Nov 14, 2025 -

Crossroads Ford Kernersville responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2025

They are friendly and try to work with you. They will try to accommodate your needs. More

by Rootmeist2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Nov 04, 2025 -

Crossroads Ford Kernersville responded

Thank you for the kind words! We’re glad our team could be friendly and accommodating — that’s exactly the experience we aim to deliver.

October 20, 2025

Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH
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Oct 20, 2025 -

Robert responded

Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step.

September 21, 2025

Crossroad Ford really treat their Customers like family I love having them service my vehicle (Truck) More

by cflint51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike is good Manager
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Sep 24, 2025 -

Crossroads Ford Kernersville responded

Thank you for your kind words! We’re so glad you feel like family here at Crossroads Ford. We appreciate your trust in us to take care of your truck and look forward to serving you again!

Sep 24, 2025 -

Crossroads Ford Kernersville responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2025

First experience with them and was more than pleased . Everyone was courteous and did exactly what they said they would and more ! I would rate them at 100 . More

by jeff.foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
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Sep 14, 2025 -

Crossroads Ford Kernersville responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2025

Excellent service! Friendly and prompt. Had an appointment for an oil and filter change. Service manager informed me of the works deal that included rotating tires, More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Munn
Report | Print
Sep 11, 2025 -

Crossroads Ford Kernersville responded

Thank you for sharing your experience with us! We’re so glad to hear that our team provided you with friendly, prompt service and that the Works Package added great value to your visit. We appreciate you choosing us for your vehicle care and look forward to serving you again!

September 05, 2025

Mobile service could not be better! Jaron has been out with the van and serviced my vehicles three times and I am very pleased with his work and attitude. More

by myguarddogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron
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Sep 09, 2025 -

Crossroads Ford Kernersville responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2025

Service was top notch. Nicole got the job done and went above and beyond!! Super quick!! Super Easy!! More

by sandbaggin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Aug 26, 2025 -

Crossroads Ford Kernersville responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Crossroads Ford of Kernersville, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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