Crossroads Ford Kernersville - Service Center

I was early for my appointment but they took care of me . Oil change was fast and easy. Not sure who helped me but they were very helpful. Oil change was fast and easy. Not sure who helped me but they were very helpful. More

I needed to have a safety inspection for my Ford Ranger. It took essentially no time to get registered and the truck was ready before I could finish my cup of hot chocolate. Very pleased with visit. It took essentially no time to get registered and the truck was ready before I could finish my cup of hot chocolate. Very pleased with visit. More

Excellent customer service. Getting service is easy and they try to work on my time frame. I will continue having my service work with crossroads ford. they try to work on my time frame. I will continue having my service work with crossroads ford. More

Very good service on my ford edge.I have had alot of Very good service on my ford edge.I have had alot of work done on my ford Edge ,but everything was taking care of.This is a good place to buy a ne Very good service on my ford edge.I have had alot of work done on my ford Edge ,but everything was taking care of.This is a good place to buy a new suv. More

They have a quick and friendly service department. One of the best service departments I have dealt with. They’ve handled everything when my truck was in the shop dealing with my warranty company. Thanks Cro the best service departments I have dealt with. They’ve handled everything when my truck was in the shop dealing with my warranty company. Thanks Crossroads Ford! More

Have taken my truck there several times because of jerking with transmission shifting. Initially they had updated the software and improved for a short period of time. It had recurred and another vis jerking with transmission shifting. Initially they had updated the software and improved for a short period of time. It had recurred and another visit was done and they said nothing was wrong. It still has the same symptoms. Thinking of trading it in for another truck but not a Ford More

I have dealt with them 3 times after I move to NC. And have good service every time with deal and with the service department have good service every time with deal and with the service department More

Handy, Local, easy to schedule a service of my vehicle. All's well..Can't come up with 25 words, this is all I got All's well..Can't come up with 25 words, this is all I got More

I did a quick service for oil change at a local tire store before going on a trip. The problem was that they left the oil cap off when they changed the oil. We went on our trip and later headed back h store before going on a trip. The problem was that they left the oil cap off when they changed the oil. We went on our trip and later headed back home. Little by little oil was being thrown out on the engine, not much at a time but over time it covered the belt that charges the battery and ran the air conditioner. So all of a sudden on Saturday afternoon (half way home) the battery light came on and the air conditioner stopped working. I pulled over to check under the hood and saw the oil cap off and oil all over the engine, so I knew what had happened, later Robert at Crossroads Ford confirmed. I checked my phone and found Green’s Ford but they did not have any service workers available, they were about to close. They suggested I check with your Crossroads Ford dealership. I talked with Robert and he said to bring it on in. Robert was wonderful. He suggested that we (my wife, me and 2 cats) go to the waiting lounge (cats stayed in carriers so not to bother anyone there) and he took the car back to get it fixed. The lounge was very comfortable with snacks and coffee. You can’t imagine how great that was since the only other option would have been to try to find a hotel that allowed cats and stay in town for 2 nights until it could be fixed Monday. Please tell Robert thanks again. Your dealership was a true rescue for us and it didn’t take that long to get fixed and get on our way back home. More

Service Great service and fast processing. Found the problem that I had and corrected it in a short period of time. .friendly to talk with. Very professional. Great service and fast processing. Found the problem that I had and corrected it in a short period of time. .friendly to talk with. Very professional. More