Crossroads Ford Kernersville - Service Center

Service this time was not what I expected but as always check in and out is always helpful and scheduling appointments are easy and convenient. My vehicle is this time was not what I expected but as always check in and out is always helpful and scheduling appointments are easy and convenient. My vehicle is always ready when promised. More

Every visit I have had at Crossroads Ford has been great!! Scott in service made my last visit awesome!!! This is my first vehicle I have purchased there. My sister has purchased at least 6. great!! Scott in service made my last visit awesome!!! This is my first vehicle I have purchased there. My sister has purchased at least 6. More

Excellence I am always treated with respect and my issues handled effectively and expeditiously. The sales people are always helpful and explain everything in I am always treated with respect and my issues handled effectively and expeditiously. The sales people are always helpful and explain everything in great detail. More

Routine service I decided to get my routine service (oil change, tire rotation and general check points) in the midst of the stay at home time because I believed my d I decided to get my routine service (oil change, tire rotation and general check points) in the midst of the stay at home time because I believed my dealership would be protective of their customers and employees. I’m glad I decided to have my car serviced. More

2014 Ford Focus I brought my car in for repair. TCM needed to be replaced. It was a warranty item. Service Advisor Scott Munn did a good job handling the problem. He I brought my car in for repair. TCM needed to be replaced. It was a warranty item. Service Advisor Scott Munn did a good job handling the problem. He also set me up with a courtesy vehicle while my car was being repaired. I appreciated that. Sincerely, Vince Paratory More

I received great service each time I visit this dealership. I am very satisfied and will recommend them to others. We have purchased two vehicles here and will definitely visit here the next time w dealership. I am very satisfied and will recommend them to others. We have purchased two vehicles here and will definitely visit here the next time we are considering the purchase of a vehicle. More

Collision & Recall Repair I took my car in to have it repaired where someone had hit it. They did an excellent job and you can not tell it was ever hit or the difference where I took my car in to have it repaired where someone had hit it. They did an excellent job and you can not tell it was ever hit or the difference where it was newly painted. At the same time the service department took care of the recall I had just received. All around excellent service and a great place to buy your car. More

Crossroads service Robert and the service team at crossroads ford consistently work to enhance the customer experience. The service department is always busy, for good r Robert and the service team at crossroads ford consistently work to enhance the customer experience. The service department is always busy, for good reason. As a result the team has to adjust schedules to keep customers happy. The team delivers on both work and service quality . More

Had an 8am appointment for the works (oil change, tire rotation...). My care was complete at 8:45am! I never have any issues with my visits, but this one was especially great. rotation...). My care was complete at 8:45am! I never have any issues with my visits, but this one was especially great. More

Great Dealer Robert Murphy is always friendly and up to the moment on service matters. It’s easy to have confidence in this .dealership. The service techs are fri Robert Murphy is always friendly and up to the moment on service matters. It’s easy to have confidence in this .dealership. The service techs are friendly and seek info about my vehicle. More