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Crossroads Ford of Fuquay-Varina

Fuquay Varina, NC

4.5
147 Reviews

3217 N Main St

Fuquay Varina, NC

27526

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147 Reviews of Crossroads Ford of Fuquay-Varina

December 25, 2021

Worked out well and completed exactly what I requested to be done on the car More

by Marthafish
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know name
December 15, 2021

Very friendly and knowledgeable people. Sam was a great salesman and I would work with him again More

by Mike
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Warren
November 11, 2021

We had to take our 2018 Expedition in for a follow up to a previous visit. The Crossroads of Fuquay service team was extremely busy and scheduling an appointment was challenging over the next couple of week More

by mcurryjr
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent -- Service Desk to the far left as you walk in the Service area
October 30, 2021

I needed a key for my car that is keyless entry and they were able to provide one and program it to the car. More

by Scoy1504
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent
October 29, 2021

Jordan handled everything professionally and was super calm. I appreciated his warm and positive demeanor. More

by alyssajewelllemaire
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
October 29, 2021

Jean-Marie and the entire team at Crossroads Ford Fuquay Varina we amazing. They gave us a great price and first class service. I will buy my next Ford from them!!! More

by nikki mckenna
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Marie
October 10, 2021

My Service Agent was very nice. He gave me discounts and when I researched, their price was much lower than their competitors. The agent also explained the work in detail. More

by HERBD
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent
September 13, 2021

Good overall company, was not impressed with the staff at the Fuquay office very impersonal as it relates to customer service. More

by Brenda Parrott
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Intake gentleman at front desk
Sep 16, 2021 -

Brenda Parrott responded

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September 06, 2021

This last experience was great. So many times when I go to a dealership, the people customers meet with present themselves well, but don't know much about cars. They also are very dismissive of any diagno More

by Farm Guy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Morshed
September 04, 2021

Very professional and attentive. Quick oil change too, I Very professional and attentive. Quick oil change too, I was out in an hour. It’s true I’ve been waiting for a Ford recall for almost, if not a ye More

by synkro268
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mr Neil and Mr Elias Oyala.
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