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Crossroads Ford of Henderson

Henderson, NC

4.8
111 Reviews
Call Dealership (252) 492-5011

1675 Dabney Dr

Henderson, NC

27536

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111 Reviews of Crossroads Ford of Henderson

April 03, 2026

Do not keep their word on what they tell you bad business, sales and service I will never go here again! More

by dclemonts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David,kirby
Report | Print
February 06, 2026

Very good buying experience. Bobby was my salesman. He was quick and efficient. Had the vehicle I was coming to see ready and handled everything. Definitely a great place. More

by jpfrericks5845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Feb 08, 2026 -

Crossroads Ford of Henderson responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2025

Very professional dealership from front desk person to all the way up to the management More

by melvinwrightjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Branch
Report | Print
Nov 12, 2025 -

Crossroads Ford of Henderson responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 07, 2025

JJ is one of the best mechanics and David got me in and out fast More

by Robert.high
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jj
Report | Print
Nov 08, 2025 -

Crossroads Ford of Henderson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Henderson! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2025

Scheduled my service appointment for my Ford Maverick without any problems....completed the service on a timely manner and as usual provided a call to let me know that my vehicle was ready for pick up... More

by jandfparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bowman
Report | Print
Aug 11, 2025 -

Crossroads Ford of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 01, 2025

Fast reliable service they quoted me the price and the price was correct Easy location to get to More

by Alvfaiella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bowman
Report | Print
Aug 03, 2025 -

Crossroads Ford of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2025

Great fast service. Fit my appointment around my schedule. Offered assistance to get my vehicle there. More

by Tfricksunrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jul 25, 2025 -

Crossroads Ford of Henderson responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2025

Great customer service! Delivered my new Ranger Raptor to my house. Thanks Bobby and Bill! More

by joemoney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowman
Report | Print
Jul 06, 2025 -

Crossroads Ford of Henderson responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 26, 2025

my only complaint would be i could have been told was navigation required a yearly subscription ($80,00) otherwise Bobby did a great/professional salesman More

by dnlpatsfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Jun 27, 2025 -

Crossroads Ford of Henderson responded

Hi, thanks for taking the time to express your honest concerns. Please give us a call at (252) 492-5011 and we will do our best to make this better. We hope to hear from you soon.

March 18, 2025

Great service , professional and on time. Picked up my vehicle from work performed service and returned back to me. Highly recommend More

by Kthpgrm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Tompkins, John Bowman
Report | Print
Mar 22, 2025 -

Crossroads Ford of Henderson responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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