Crossroads Ford of Prince George

Friendly and sufficient. Got what I wanted and no hassle. My experience was excellent. Quickest car purchase ever! Got what I wanted and no hassle. My experience was excellent. Quickest car purchase ever! More

I had a great experience working with Jessy Marlon Nichols while purchasing my vehicle. He handled everything professionally, communicated clearly, and made the process smooth and stress-free. I’m ver Nichols while purchasing my vehicle. He handled everything professionally, communicated clearly, and made the process smooth and stress-free. I’m very satisfied and highly recommend his services. More

The sales team made purchasing my new vehicle extremely easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. More

Horrible customer service experience. Thursday morning my remote start worked fine. I went in Thursday to receive a state inspection and oil change on my Ford. Afterwards, my remote start Thursday morning my remote start worked fine. I went in Thursday to receive a state inspection and oil change on my Ford. Afterwards, my remote start no longer works, despite batteries in the vehicle and key fob both being fine. Of course the dealership/service department claimed it’s nothing they did wrong but they are willing to diagnose it for a $250 fee. SMH! More

It was a pleasure to work with Susan. She went above and beyond to make the deal go through. She went above and beyond to make the deal go through. More

Thank you Crossroads Ford for making this experience wonderful. We bought a 2025 expedition and it's almost like driving a spaceship it is awesome. The sales staff is knowledgeable and our sales advisor wonderful. We bought a 2025 expedition and it's almost like driving a spaceship it is awesome. The sales staff is knowledgeable and our sales advisor Malachi was one of the best we've ever dealt with we will definitely come back again. More

They did good work and I was in and out in a flash. I would give five stars, but they didn't put air in tires. They typically do a multi point inspection. This should be added. I would give five stars, but they didn't put air in tires. They typically do a multi point inspection. This should be added. More

The recent service(state inspection) went well and was completed promptly. I wish the technician would take a little more pride and install the inspection sticker straight instead of very crooked. The tru completed promptly. I wish the technician would take a little more pride and install the inspection sticker straight instead of very crooked. The truck(2014 f150xlt) I bought previously from your dealership got a new current inspection sticker when I took delivery and I think the same thing should have been done in March of this year for this truck. Regarding the sales person/ staff I had to ask what deals if any and special financing were being offered at that time. Neither the sales person or the sales manager/ finance manager (not sure of title) were forthcoming with this information. More

Good service. Good staff. Quality of repairs and inspection work is good. Repairs completed timely. Nice discount. Good staff. Quality of repairs and inspection work is good. Repairs completed timely. Nice discount. More