Crossroads Ford of Prince George

I've never had a better experience in buying a car. People were friendly efficient and cared about my experience. I will return with future business if buying a Ford People were friendly efficient and cared about my experience. I will return with future business if buying a Ford More

They performed the maintenance and inspection required in a timely manner with excellent customer service a timely manner with excellent customer service More

I bought the car from Crossroads and during purchase process I asked if there were any outstanding recalls on it and I was told no, there were no recalls. Later got notice there was actually a recall on process I asked if there were any outstanding recalls on it and I was told no, there were no recalls. Later got notice there was actually a recall on it. Took the car in for the repair of the recall. They said it would take a week to fix. During the recall repair they damaged the turbo which they had to replace because of the damage caused by the mechanic which then required an additional week to complete the repair. Eventually got the car fixed. If I knew that the car had an existing significant recall on it I would not have purchased it. More

Mary was amazing and she worked tirelessly with us to get what we wanted. Very friendly and accommodating. what we wanted. Very friendly and accommodating. More

Friendly and sufficient. Got what I wanted and no hassle. My experience was excellent. Quickest car purchase ever! Got what I wanted and no hassle. My experience was excellent. Quickest car purchase ever! More

I had a great experience working with Jessy Marlon Nichols while purchasing my vehicle. He handled everything professionally, communicated clearly, and made the process smooth and stress-free. I’m ver Nichols while purchasing my vehicle. He handled everything professionally, communicated clearly, and made the process smooth and stress-free. I’m very satisfied and highly recommend his services. More

The sales team made purchasing my new vehicle extremely easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. More

Horrible customer service experience. Thursday morning my remote start worked fine. I went in Thursday to receive a state inspection and oil change on my Ford. Afterwards, my remote start Thursday morning my remote start worked fine. I went in Thursday to receive a state inspection and oil change on my Ford. Afterwards, my remote start no longer works, despite batteries in the vehicle and key fob both being fine. Of course the dealership/service department claimed it’s nothing they did wrong but they are willing to diagnose it for a $250 fee. SMH! More

It was a pleasure to work with Susan. She went above and beyond to make the deal go through. She went above and beyond to make the deal go through. More

Thank you Crossroads Ford for making this experience wonderful. We bought a 2025 expedition and it's almost like driving a spaceship it is awesome. The sales staff is knowledgeable and our sales advisor wonderful. We bought a 2025 expedition and it's almost like driving a spaceship it is awesome. The sales staff is knowledgeable and our sales advisor Malachi was one of the best we've ever dealt with we will definitely come back again. More