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Crossroads Ford of Prince George

Prince George, VA

4.7
296 Reviews

4500 Whitehill Blvd

Prince George, VA

23875

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296 Reviews of Crossroads Ford of Prince George

October 28, 2025

Thank you Crossroads Ford for making this experience wonderful. We bought a 2025 expedition and it's almost like driving a spaceship it is awesome. The sales staff is knowledgeable and our sales advisor More

by kperlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachi
October 17, 2025

They did good work and I was in and out in a flash. I would give five stars, but they didn't put air in tires. They typically do a multi point inspection. This should be added. More

by CherylP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
October 13, 2025

The recent service(state inspection) went well and was completed promptly. I wish the technician would take a little more pride and install the inspection sticker straight instead of very crooked. The tru More

by Lkhall1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marlon Nichols
Oct 16, 2025 -

Crossroads Ford of Prince George responded

Hello, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (804) 862-1000 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

October 08, 2025

Good service. Good staff. Quality of repairs and inspection work is good. Repairs completed timely. Nice discount. More

by wylcat2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy ("I think.") Service Department
Oct 10, 2025 -

Crossroads Ford of Prince George responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 22, 2025

Best advice, service, and commu Notation from advisor I’ve had with over 45 years of my Fords. The advisor was the best””””” More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgana
Oct 02, 2025 -

Crossroads Ford of Prince George responded

Thank you for your kind words and for trusting us with your Fords over the years! We’re thrilled to hear your advisor provided such excellent service and communication. We truly appreciate your loyalty and look forward to serving you again.

July 18, 2025

Bought a 21 jeep Cherokee inspection check as if all was fine tires were worn plus 2 had a bolt and a gash. No way would it pass. Something wrong with this picture More

by Lindasjb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Lorey, "Happy" Harry Turner, Will Nichols, Michael "Tiger" Dent, Molik "Mo" Smith, Chris Riley
Jul 20, 2025 -

Lindasjb responded

Need a response

June 12, 2025

Crossroads Ford has a first class showroom, huge inventory , friendly and helpful personnel. It was such an easy process buying a new Maverick with employee pricing. I would definitely buy a new c More

by jonekelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wingfield
Jun 13, 2025 -

Crossroads Ford of Prince George responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2025

I purchased my Ford f150 from crossroads Ford and had a excellent experience from sales people and finance people all where very nice and friendly to deal with if your looking for a new vehicle go there no More

by bodinebell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "Tiger" Dent
Jun 10, 2025 -

Crossroads Ford of Prince George responded

Hi Bodinebell, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2025

Everything about the process was wonderful with no real pressure, but the best part is I love my new Bronco Sport More

by pglbms
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Susan Fulcher, Charles Chaplin
May 19, 2025 -

Crossroads Ford of Prince George responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 12, 2025

The work was done good and they was very professional when they done the work More

by Thomas Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services department
May 14, 2025 -

Crossroads Ford of Prince George responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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