Crossroads Ford of Prince George
Prince George, VA
Filter Reviews by Keyword
By Type
260 Reviews of Crossroads Ford of Prince George
I went in to their Quick Lube for regular maintenance. My service was handled with efficiency & care. They have very friendly and knowledgable employees. My service was handled with efficiency & care. They have very friendly and knowledgable employees. More
My experience was great. The purchase was painless compared to my experience with others. The processing fee was high compared to the price of used vehicle. I did have to spe The purchase was painless compared to my experience with others. The processing fee was high compared to the price of used vehicle. I did have to spend some money on repairs two days after the purchase. But, overall not the it was great. More
Only one complaint. Don't preform service that is not requested by the customer. Such as your courtesy fluid check. Then you don't have to worry about your tech dama Don't preform service that is not requested by the customer. Such as your courtesy fluid check. Then you don't have to worry about your tech damaging things that he has no business putting his hands on. I understand that you check out under the hood so you can find problems and then you get more work. But just do what you are asked to do. And if you want to perform other services or anything else, ask the customer if they want you to perform the fluid check, or anything you feel the need to do that has not been requested. Then you can get permission, or not. More
Very friendly and professional sales people. I was there for my first inspection since my purchase. I was there for my first inspection since my purchase. More
I am very pleased with the service I have gotten at Crossroads Ford. Sheryl and the service team are the best!!! Crossroads Ford. Sheryl and the service team are the best!!! More
Very friendly and helpful with helping me make a decision. The did not pressure me an any way. It was a great experience. decision. The did not pressure me an any way. It was a great experience. More
Service/Maintenance Team was attentive of my concerns and did an excellent job in diagnosing the problem and repairing the car. The staff (Sheryl) kept me informed throughout the process. did an excellent job in diagnosing the problem and repairing the car. The staff (Sheryl) kept me informed throughout the process. More