Crossroads Hyundai at Centerra

Bojangles was a very helpful salesperson. Made buying a car fun and easy. Thanks Bo Made buying a car fun and easy. Thanks Bo More

Had a fantastic experience here purchasing a brand new Santa Fe. Process was very simple and easy. Was in and out quickly. Santa Fe. Process was very simple and easy. Was in and out quickly. More

Bought a few cars from this dealership and never had a bad experience. Knowledgeable staff and make the process easy. bad experience. Knowledgeable staff and make the process easy. More

Most horrible experience ever. Took my 20 year old daughter to go look at a car we saw online for $17,000. Was approached by Flint a sales shark that was standing outside. Flint he Took my 20 year old daughter to go look at a car we saw online for $17,000. Was approached by Flint a sales shark that was standing outside. Flint heard nothing I said and proceeded to put us in a 2025, 30,000 car to test drive. I told him I didn't want to drive a car we didn't want. He had a story that he couldn't find those keys but this one was the same model and on and on. He then took us inside and tried to get me to agree to but a while different car that we didn't even try to test drive and it was still $30,000. Ran our credit without our knowledge and everything. I am so upset about the behavior taught and led at this lot. We were unheard, and definitely out numbered by men taking advantage of women. I will never shop here again and will recommend the same to everyone out there. If I didn't know better, it would have scammed so many. Be careful over here, or better yet, stay far away from here. Predators. More

Honestly, I would give them negative stars if I could. They price their cars and then do literally thousands of mark up's that you have to fight. Then gave us bad keys, we were locked out of the car for H They price their cars and then do literally thousands of mark up's that you have to fight. Then gave us bad keys, we were locked out of the car for HOURS. Got a locksmith I paid for - they reimbursed me the check bounced. I had to go all the way back up there (45 minutes away) for new keys - gave me the car back filthy and missing parts - that they didnt' even tell me about, I had to find. Asked me to call manager, who could care less. Scammy, slimy, horrible experience. Avoid at all costs. More

I had an incredibly disappointing experience with this dealership. First, they were completely unresponsive when I tried to get clear answers. Then, the hidden fees were outrageous: $160 for nitrogen this dealership. First, they were completely unresponsive when I tried to get clear answers. Then, the hidden fees were outrageous: $160 for nitrogen in the tires, $600 for VIN etching on the glass, and an exorbitant $800 for documentation fees—none of which were properly explained or optional. To make matters worse, they initially quoted me $1,200 for shipping, but when the paperwork came, it was $1,800. The lack of transparency and shady practices here make it clear they’re not trustworthy. Avoid this place if you value honesty and fair treatment. More

Horrible sales managers bought 2 new Hyundais from them. Went back to trade a 2023 model in for a 2025. The managers insulted our knowledge wanted our car for nothing. Did not care about Edmonds trade in va Went back to trade a 2023 model in for a 2025. The managers insulted our knowledge wanted our car for nothing. Did not care about Edmonds trade in value said didn’t matter to them. They do not care about return customers . Stay away from this dealership go to a dealership who will work with trading with you and treats you like a human not like you don’t know anything. Will not take our 2023 there anymore for service. We will go where we are valued as a customer. More

The Service guys are nice, and the techs do pretty good work... But they seem to have raised their prices. And I mean RAISED THE PRICES! Oh My Gosh! Oil change _used_ to be a little more than other places work... But they seem to have raised their prices. And I mean RAISED THE PRICES! Oh My Gosh! Oil change _used_ to be a little more than other places but if I needed one when I was getting other things done, I'd have them do it for convenience. Today? $124?!!??? For a Sante Fe???? I'd already authorized it, not realizing they'd doubled the (expletives) prices. Had them check some other stuff, and they came back with a quote of over $4400! I paid $3000 for this car... They had great pictures of the joints, and I don't think they're being crooks about the work needing to be done. I just think they're taking a job worth $250-$300, and multiplying by, say, 3 or 4! Unfortunately, I _have_ to get the new key FOB there ($500 :( ) but I'm going elsewhere for the joint work. More

AVOID! The salesman, Henry, offered me a good price I agreed to for a 2025 Tucson and sent me a text to put $1K down on the vehicle to hold it, without a pu The salesman, Henry, offered me a good price I agreed to for a 2025 Tucson and sent me a text to put $1K down on the vehicle to hold it, without a purchase agreement or price breakdown. Dave Young, the GM, nixed the deal once I didn’t pay the 1K, and after I expressed my frustrations to them both told me I was playing games and that when the vehicle arrived in November the plan was to charge an entirely different agreed upon price. I’m apparently the one "playing games" by leveraging other offers to them when it was his salesman and sales manager who agreed to the 36K price. I have screenshots of his salesman agreeing to a price and not him backtracking. Dave Young got his feelings hurt that I called out his shadiness and will never get me or my family's business. He and his dog xxxx dealership can kick rocks. More

Better have your game on and hold on to your wallet. They try every trick in the book. I used a care loan calculator and determined that I should be able to put $8,000 down and get a loan for 48 mos, $ They try every trick in the book. I used a care loan calculator and determined that I should be able to put $8,000 down and get a loan for 48 mos, $250/month. Their first offer was 8000 down, 293/mo and 72 months !!!!! (yes 72 months). I laughed and said youll have to do WAY better than this or I'll just pay cash. The difference in 48 vs 72 months at 293/ mo is $7,000!!! Tyler (finance manager) said they cant do cash on used cars(?!) After more discussion he showed me a four month payment plan that reduced the interest to a total of $60. Turns out they get commission on financing and therefor dont want to sell for cash. I still had to go through financing and sign papers for a 48 mo loan. I will use the 4 payment plan to save approx $3,000 in interest. Never mind the non-negotiable $799 dealer handling fee and the $500 etch theft protection fee. This is noted on the pricing list as ETP. No one pointed to it or explained it. Did see it on the closing documents. Its another scam like undercoating. Cost them $30 to etch the windows then they slap on a 60 month theft payback plan of $2500 if its stolen. Not worth $30 IMO, but too late, I signed it. Also miss represented the warranty. Basically said it had no warranty because its used. After pressing them they confirmed it still has the factory 10yr/100,000mile drive train and whats left of the factory 5 yr/60,000 mile bumper to bumper. So YES it does have a warranty. Tried to sell me a new bumper to bumper to extend it to 10yr/100,000 for $3,800 and I said no. then dropped it to $2,800. I Immediately said NO again. Asked me at what price would I buy it and I said you can have my keychain for it (inside joke). He then said NO. So- Overstated the loan duration by 24 months=$7,000 Dealer prep and ETP fee=$1200 Extended warranty= $3,800. This adds up to $12,000 in addons on a $17,000 car! I only paid the $1200 DPH and ETP and still feel ripped off. You have been warned- have game or dont play here! More