We bought a bran new Jeep Compass 5 weeks ago. It came without a spare tire, which I thought was odd, but they assured us it would be there within a couple of days. They have not called once in 5 weeks, but we did, and every time we get "we are working on it". But still no tire. My husband went there in person today, explaining that we are going on a long trip tomorrow, and need that spare. Again, they said "we are working on it and will try to get one by end of day". Not only did that not happen, but we did not even get a call.
The bottom line is that, they got their check and have absolutely no reason to fix the problem.
So if you buy a car there (which I would not recommend), make sure it has all its parts before paying any money!