Crowley Chrysler Jeep Dodge Ram
Bristol, CT
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New truck Went in just to look and thes salesman along with the sales manager did such a great job I drove out with anew RAM. The people were nice and listened Went in just to look and thes salesman along with the sales manager did such a great job I drove out with anew RAM. The people were nice and listened to.my wants and got me there. More
Incompetent Mechanics at Crowley Jeep Dodge Ram My 2014 Ram 2500 Diesel has been there 3 times for the same issues and all 3 times they couldn't figure out or diagnose the problem, of course not bec My 2014 Ram 2500 Diesel has been there 3 times for the same issues and all 3 times they couldn't figure out or diagnose the problem, of course not because it's still under warranty I bet if they warranty expired they would figure it out no problem! The mechanic that was called out to test drive with me, so I could show him the problem, was the biggest jerk-off I have ever witnessed! Rude arrogant behavior in the service dept. in front of customers, way to run your service dept. Crowley's! The mechanic complained that he was too busy to take a test drive at that moment and stormed back into the work bay area. Apparently getting to the bottom of a problem is not top priority at Crowley! The problems I brought my truck in for unless you were deaf dumb and mute, were noticeable and should of been diagnosed and fixed by any competent mechanic. I wouldn't buy a go-kart from Crowley or take anything to get fixed there ever again, not like they fix it anyway! More
New Jeep purchase Excellent buying experience! Gene greeted us promptly and was joined by Andy. Both very friendly and very helpful. Took a test drive and I was convinc Excellent buying experience! Gene greeted us promptly and was joined by Andy. Both very friendly and very helpful. Took a test drive and I was convinced that the Compass Trailhawk was for me! Looking forward to a lot of great driving years with my beautiful new Jeep! More
Reliable, extremely competent We have owned a Jeep since 2001, and currently have two Cherokee's. I wouldn't consider buying a Jeep from any other dealership or having it serviced We have owned a Jeep since 2001, and currently have two Cherokee's. I wouldn't consider buying a Jeep from any other dealership or having it serviced any where else. Mark is our service manager and he and his team are the absolute best!!!. I can get an appointment very quickly, service is done completely, thoroughly and professionally. More
Stubborn check engine light Unfortunately about a year ago an intermittent check engine light would turn on and then after a couple of weeks would turn off. The team at Crowley w Unfortunately about a year ago an intermittent check engine light would turn on and then after a couple of weeks would turn off. The team at Crowley was very determined to correct the problem. Even though it took several visits they were finally able to track it down. If it wasn’t for Rob Erickson’s determination I feel it would have taken much longer. I give a top rating to Rob and his team More
Had a great leasing experience. Just leased S 2018 jeep Cherokee trail hawk. Bill, Kevin and Carrie were awesome thruout the whole experience answering all of our questions and help Just leased S 2018 jeep Cherokee trail hawk. Bill, Kevin and Carrie were awesome thruout the whole experience answering all of our questions and help putting us at ease over leasing. We got a great deal on a great car and couldn't be happier. More
neat orderly agency building is orderly. neat employees cordial businesslike the techs know their jobs. I trust them....Modeen runs tight ship..Ken Crowley should be pro building is orderly. neat employees cordial businesslike the techs know their jobs. I trust them....Modeen runs tight ship..Ken Crowley should be proud if his dealerships More
My experience at Crowley I arrived at Crowley at my scheduled time. The techs were waiting for me and told me how long it would take to do the updates. They took us to the w I arrived at Crowley at my scheduled time. The techs were waiting for me and told me how long it would take to do the updates. They took us to the waiting room and offered us coffee. They came back to give us updates until our car was ready. Everyone was friedly. More
Great job My experience with Glenn, the gentlemen who took my car in had patience and was polite. Took me exactly what I would be out of pocket, and if anythin My experience with Glenn, the gentlemen who took my car in had patience and was polite. Took me exactly what I would be out of pocket, and if anything needed to be done he would let me know before doing so. I was very pleased with this team. And I will be back for more . I am proud that i purchased my suv here...Thank you Crowley More
Always great service We have been a customer of Crowley Auto Group since 1998 when a much smaller family oriented dealer in the area closed. The service there was great a We have been a customer of Crowley Auto Group since 1998 when a much smaller family oriented dealer in the area closed. The service there was great and I felt that a much larger dealership would just treat me like a number and they do, Number ONE. We have purchased 13 new vehicles since 98 with six of them being Jeeps and the balance either Dodge cars, vans, or Ram PUs. We presently have an 11 Ram 2500 PU, 15 Grand Cherokee and 17 Cherokee and they are all very reliable having never been stranded or even broken down. Service is easy to schedule and completed when expected. They bend over backwards in my opinion. In closing, I feel it's a dollar well spent. Many of the staff are like family members, the good ones. More


