Crowley Chrysler Jeep Dodge Ram
Bristol, CT
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Great service I came in without an appointment for an bbqnoil change. The dealership fit me in in a timely manor, and had my car ready to go with minimal wait time. I came in without an appointment for an bbqnoil change. The dealership fit me in in a timely manor, and had my car ready to go with minimal wait time. They also made sure to keep my car clean while they worked on it. More
Seamless Sales Service The team at Crowley: Al, Mark, Phil, were all fantastic. I went in, shared my car saga, stated the price range I needed to purchase within, and they f The team at Crowley: Al, Mark, Phil, were all fantastic. I went in, shared my car saga, stated the price range I needed to purchase within, and they found fantastic inventory for me. I was one of the last customers that day, and they stayed to complete the paperwork and arranged for a courtesy ride for me the next day. Every detail was taken care of. When I returned to pick up the car the next day, I was treated just as exceptionally. I highly recommend them! More
Professional and effective attention to detail. Timothy Frennette went out of his way to fix the passenger door problem. I had requested this repair once before and was told that the door was actin Timothy Frennette went out of his way to fix the passenger door problem. I had requested this repair once before and was told that the door was acting the way it was intended to do. Tim found someone who fixed the difficulty. Also Eric Dionne was insistent that they arrange a loaner car for me when we were processing the appointment for the repair. He knows that we drive more than 45 minutes to Crowley's. The whole service event was handled wonderfully. More
Leasing 2017 Jeep Wrangler I just lease a 2017 Jeep Wrangler the worst customer service Kevin finance manager give me a jeep without signing a paper work,he called me and I supp I just lease a 2017 Jeep Wrangler the worst customer service Kevin finance manager give me a jeep without signing a paper work,he called me and I suppose to go and sign paper work which I could maket,Kevin called me and threatening that his going to take the car back Kevin didn't give me a chance to talk he hang up the phone on me definitely never do any business with this f...top people I do not recommend anybody buying or leasing car from tham More
Good service Received an e-mail reminding me of service due on my Jeep Renegade. Called, appt. made. Took Jeep for service and everything was done within 35 min. S Received an e-mail reminding me of service due on my Jeep Renegade. Called, appt. made. Took Jeep for service and everything was done within 35 min. Service staff all friendly and professional. More
Recent Jeep Purchase We have worked with Jon Bryant on 4 jeep purchases and he makes the process easy. I recommend Jon Bryant at Crowley Jeep for a no hassle process! We have worked with Jon Bryant on 4 jeep purchases and he makes the process easy. I recommend Jon Bryant at Crowley Jeep for a no hassle process! More
Great all around Mark D, Austin & Phil all helped me out and made the entire process so easy! I would highly recommend Crowley to anyone looking for a no haggle, fami Mark D, Austin & Phil all helped me out and made the entire process so easy! I would highly recommend Crowley to anyone looking for a no haggle, family friendly, easy car buying experience. More
Recent Challenger Purchase Emailed Mark Carlone, who replied right away, to inquire about available inventory and pricing. He gave me some options for the Challengers they had i Emailed Mark Carlone, who replied right away, to inquire about available inventory and pricing. He gave me some options for the Challengers they had in stock. We came down, looked at the one we wanted and got a FANTASTIC price out of the gate. Came in to pick it up the next day, everything went as expected and we left quickly and happy. Car is great and we had a great experience. Highly recommend this store! More
Completely incompetent Took my girlfriends 2012 GC to Crowley for a remote start install and a recall. They had the cheapest price around for labor for the Oem remote start Took my girlfriends 2012 GC to Crowley for a remote start install and a recall. They had the cheapest price around for labor for the Oem remote start install. After I set up an appointment, upon drop off i was questioned who told me the agreed upon price for labor.. is there no communication between employees there? Upon pickup, the remote start didnt even work! The manager was rude and seem annoyed. He did not believe my girlfriend when she came back and said it didnt work.. upon leaving the dealer she found they scratched her center console. Called them back to tell them our findings... had to make an appointment to "look" at the scratch. Mind you this is really inconvenient as the dealer is 40 minutes away. The manager was very disrespectful, especially towards first time customers... More
Worst. Service. Ever I would never, ever buy a car from Crowley because I would never, ever take it to get serviced there. They do not understand the concept of customer s I would never, ever buy a car from Crowley because I would never, ever take it to get serviced there. They do not understand the concept of customer service. Both of the managers are rude, hostile, loud, domineering, and disrespectful. I am thoroughly disgusted with the way I was treated there, and to make matters worse, they did not fix the issue with my jeep. So, now I am out the money I spent and have to go elsewhere because I refuse to give them another dollar of my money and I don't trust that they can fix the problem, or that they even have my best interest in mind. Absolutely the worst experience at a dealer. Never go there! More

