Back

Crowley Chrysler Jeep Dodge Ram

Bristol, CT

not yet
rated
1,303 Reviews

1461 Farmington Ave

Bristol, CT

06010

Directions

By Type

Showing 1,303 reviews

July 03, 2017

Great service I came in without an appointment for an bbqnoil change. The dealership fit me in in a timely manor, and had my car ready to go with minimal wait time. More

by Asaucier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stroker
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

I'm glad you had a great experience with our team! Thank you for the 5 star rating. We hope to be of service to you again in the future! Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

July 02, 2017

Seamless Sales Service The team at Crowley: Al, Mark, Phil, were all fantastic. I went in, shared my car saga, stated the price range I needed to purchase within, and they f More

by TPanik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Bryant; Phil the finance guy, Mark Carlone
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for leaving us a positive review! I'll gladly let Mark, Al, and Phil know you were pleased with their service! Feel free to let us know if there's anything else we can do for you. Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

June 24, 2017

Professional and effective attention to detail. Timothy Frennette went out of his way to fix the passenger door problem. I had requested this repair once before and was told that the door was actin More

by Jeri Diederich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Frennette and Eric Dionne
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the positive review! I'm glad to hear you had a great experience with our staff and I'll be sure to let Timothy and Eric know you were pleased with their work. We hope to be of service to you again soon! Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

June 23, 2017

Leasing 2017 Jeep Wrangler I just lease a 2017 Jeep Wrangler the worst customer service Kevin finance manager give me a jeep without signing a paper work,he called me and I supp More

by Bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Carlone
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

We're very sorry to hear about this situation and that you did not have a positive experience with our team. Please allow us to contact you directly to accurately identify and resolve any issues you may have. Feel free to provide us with any additional information from your experience so we can better train our employees and ensure this doesn't happen again. Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

June 21, 2017

Good service Received an e-mail reminding me of service due on my Jeep Renegade. Called, appt. made. Took Jeep for service and everything was done within 35 min. S More

by Jeep16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Carlone
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate your positive review! I'm glad you had a great experience with our team and that you're pleased with their service and professionalism. We hope to be of service to you again in the future! Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

June 19, 2017

Recent Jeep Purchase We have worked with Jon Bryant on 4 jeep purchases and he makes the process easy. I recommend Jon Bryant at Crowley Jeep for a no hassle process! More

by MDeGraff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Bryant
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for your positive review! I'm glad we're able to meet all of your needs. We appreciate your business and we thank you for being a loyal customer! Let us know if there's anything else we can do for you. Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

May 31, 2017

Great all around Mark D, Austin & Phil all helped me out and made the entire process so easy! I would highly recommend Crowley to anyone looking for a no haggle, fami More

by Lpod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark D, Austin, Phil
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for leaving us a positive review! I'm pleased you had a great experience with our team. We hope to be of service to you again soon! Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

May 29, 2017

Recent Challenger Purchase Emailed Mark Carlone, who replied right away, to inquire about available inventory and pricing. He gave me some options for the Challengers they had i More

by GCA Challenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlone
Jul 24, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for leaving us a positive review! I'm glad you had a great experience with our team and that we were able to meet all of your needs. I'll be sure to let Mark know you were pleased with his service. Enjoy the new ride! Sincerely, Tom Modeen General Manager, Crowley Chrysler Dodge Jeep RAM

March 09, 2017

Completely incompetent Took my girlfriends 2012 GC to Crowley for a remote start install and a recall. They had the cheapest price around for labor for the Oem remote start More

by Nick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Stroker
Mar 13, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

I'm very sorry to hear this about your experience with us. Please let us know how we can contact you directly to identify any issues and resolve your concerns. We want to make certain you become a satisfied customer with us. Sincerely, Tom Modeen General Manager, Crowley Chrysler Jeep Dodge RAM

Mar 28, 2017 -

Nick1 responded

We have gone back to the dealership twice now. Nothing has gotten resolved. The Service manager Tim and the Service advisor Jim wexe extremely rude and disrespectful. Even going as far as laughing in her face when she showed them the damage they did to her center console. Extreme upset. In contact with Corporate.

Mar 28, 2017 -

Nick1 responded

Spoke with Jim again today. Who was again rude. Stating the dealership was not ordering any parts to try and fix the scratch which they created and that they would not replace the key that they lost. What kind of customer service is this? Refusal of service? I encourage people to avoid this dealership. What a joke.

February 15, 2017

Worst. Service. Ever I would never, ever buy a car from Crowley because I would never, ever take it to get serviced there. They do not understand the concept of customer s More

by SBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Ghezzi , Tim Stroker
Feb 17, 2017 -

Crowley Chrysler Jeep Dodge Ram responded

I'm very sorry to hear about your negative experience. Customer satisfaction is very important to us so we would like to contact you directly. Please provide us with your contact information so we can accurately identify your issue and make every effort to address your concerns. I’ll also be sure to let the whole service team know about this to ensure that this does not occur again. Sincerely, Tim Stroker Service Manager, Crowley Chrysler Jeep Dodge RAM

...
127
...