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Crowley Chrysler Jeep Dodge Ram

Bristol, CT

4.8
1,298 Reviews

1461 Farmington Ave

Bristol, CT

06010

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Showing 1,298 reviews

March 24, 2024

My 2018 RAM 1500 had a ticking sound. The problem was quickly diagnosed and fixed. Crowley handled the extended warranty paperwork and made the process easy for me. I was also given a Jee More

by brucekeevers17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire staff was helpful
Mar 25, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're delighted to hear that your experience with us was positive from start to finish! It's our priority to ensure that our customers receive efficient and effective service, and we're pleased that we could quickly diagnose and fix the issue with your RAM 1500. Providing a seamless experience, including handling extended warranty paperwork and offering a loaner vehicle, is important to us, and we're glad we could make the process easy for you. Thank you for choosing Crowley, and we appreciate your kind words about our staff. We look forward to serving you again in the future!

March 22, 2024

I just moved to the area and went to Crowley to have my 2021 Rubicon serviced. Erica was my service agent and se was excellent! More

by mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Mar 25, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Welcome to the area! We're thrilled to hear that Erica provided you with excellent service during your visit to Crowley for your 2021 Rubicon service. We'll make sure to pass along your compliments to her. If you have any more automotive needs in the future, don't hesitate to reach out to us. We're here to help!

March 18, 2024

Always great service on my 2014 Ram. I bought it new there and been going there ever since. More

by Stanleymichaud68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Mar 19, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're thrilled to hear that you've been receiving great service for your 2014 Ram at our dealership! Thank you for choosing us for both the purchase of your vehicle and for your ongoing service needs. Your loyalty is greatly appreciated, and we're committed to continuing to provide you with top-notch service for many more years to come. If you ever need anything or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Mar 19, 2024 -

Stanleymichaud68 responded

Thank you I appreciate that. See you soon!

March 18, 2024

Crowley is an A+++ dealership and service center. We have bought multiple vehicles from Crowley because of their great prices and exceptional service. We couldn’t ask for a better dealership and pers More

by Dlfragale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann ????, Tom Modeen, Mark Carlone, Mike Hultman
Mar 19, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're absolutely thrilled to receive such high praise from you! Thank you for choosing Crowley for your vehicle needs repeatedly. Delivering great prices and exceptional service is at the heart of what we do, and we're delighted that you've had such positive experiences with us. Your satisfaction means everything to us, and we're grateful for your loyalty and kind words. If you ever need anything in the future, please don't hesitate to reach out. We look forward to continuing to provide you with top-notch service!

March 14, 2024

Have delt with Crowley for years, always pleased except for now, gas gauge on our leased vehicle is STUCK on full, seems like a minor problem, brought vehicle in to be checked and told there is nothing wro More

by miaella
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted and Phil both excellent, Mark Carlone
Apr 15, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We apologize that your experience at Crowley CJDR was anything less than satisfactory. Please contact us at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 860-516-5364

March 14, 2024

Very happy with the serice, but more so, the people who make that happen. Car runs well, and if I have the need to get into the Jeep's innards again, I will definitely call you. More

by Miss manooki
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Mar 15, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

March 11, 2024

Great customer service. I made an appointment for an oil change and tire rotation. Service was completed in a timely manner while I waited in a clean and comfortable waiting More

by verny1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Mar 11, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

Sounds like an excellent visit. We are so pleased to hear that everything went perfectly. It is so nice to leave knowing what is next for your vehicle. Thank you for taking the time to leave us a great review and we hope to see you again.

March 10, 2024

The personnel were very friendly and helpful. The service was quick and thorough. I waited for the service and it was completed before it knew it. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Mar 11, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're delighted to hear that the personnel at the dealership were professional, friendly, and helpful. It's also great to know that the service was timely and thorough. If you have any more automotive needs or if there's anything else we can assist you with in the future, feel free to reach out. Thank you for choosing our services, and we appreciate your positive feedback!

February 27, 2024

Always a great experience. Everything is always explained very well. Great communication about when vehicle is ready and what it needs. More

by bpd0162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Feb 28, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 26, 2024

Drive in check in is nice especially with cold weather. Techician explained the service appropriately. Thank you. More

by yellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hultman
Feb 26, 2024 -

Crowley Chrysler Jeep Dodge Ram responded

We're glad to hear that you found the drive-in check-in helpful, especially in cold weather, and that the technician explained the service appropriately. If there's anything specific you appreciate or if there's anything else we can assist you with, please feel free to let us know. We appreciate your positive comments and thank you for choosing our services!