
Crowley Chrysler Jeep Dodge Ram
Bristol, CT
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Had an issue with my 14 patriot. Reached out to the dealer I bought car from and was informed it would be 3 weeks until they would get it in to look at.(even though I told them the car was not drivable dealer I bought car from and was informed it would be 3 weeks until they would get it in to look at.(even though I told them the car was not drivable) and that it was my only car. Called Crowley the next day. Explained my issues. They got me in the next morning. Had a rental car set up for me and was on my way within an hr of bringing my car in. They had my car done that day. With everything being covered under the warranty. Was very happy with their prompt service and workmanship. More
Friendly, professional people. This was the easiest and most pleasant buying experience I've ever had in 40 years. No pressure to buy, I felt that the dealer did everything they c This was the easiest and most pleasant buying experience I've ever had in 40 years. No pressure to buy, I felt that the dealer did everything they could to focus on my needs. Explained everything very well and followed up with me after the sale to assure my satisfaction with the vehicle. I would definitely recommend Crowley Dodge rto my family and friends. More
Unfortunately going to this dealer for service was a disaster. I made an appointment for a simple oil change and tire rotation. Got there 5-10 minutes prior to my appointment time and they took my car r disaster. I made an appointment for a simple oil change and tire rotation. Got there 5-10 minutes prior to my appointment time and they took my car right in. I was excited thinking I’d get done quickly. Well, 90 minutes later I had to ask what was happening with my car. 90 minutes!!! I got word that’d it be 20-25 more minutes. I asked for my car back. I could’ve gone somewhere else and been done in 30 minutes. When they brought my car around they told me they hadn’t even begun working on it yet. I was furious!! Then the service manager apologized by complaining about his staff. Wow! For my time, over two hours, they gave me a free $7.00 car wash. Guess what I’m doing this weekend? Taking my car for an oil change and tire rotation, because it NEVER got done. Zero stars! More
Ted and Kenny are very friendly and helpful. I have wanted a Jeep for a really long time and they made my dreams come true. Great dealership. wanted a Jeep for a really long time and they made my dreams come true. Great dealership. More
Service visit My family is on our 6th Crowley lease... the last and current, Jeep Wranglers. Have been working with Jon Bryant for years as well as Mark Carlone. My family is on our 6th Crowley lease... the last and current, Jeep Wranglers. Have been working with Jon Bryant for years as well as Mark Carlone. Everyone you encounter at Crowley is polite, helpful and knowledgeable. More
Had a coupon and they tried to upcharge me Had $59 coupon for syn oil change and tire rotation. They tried to charge me for the tire rotation. Additionally they attempted to charge me $45 for Had $59 coupon for syn oil change and tire rotation. They tried to charge me for the tire rotation. Additionally they attempted to charge me $45 for a cabin air filter that costs $11 at the parts store. Always trying to scam people for extras especially women More
Awesome experience. No haggling got their best price up front which helped us make a quick decision. Chris our salesman was very knowledgeable and patient. front which helped us make a quick decision. Chris our salesman was very knowledgeable and patient. More
I’ve purchased many vehicles from Crowley and they are an outstanding dealership. What really keeps me coming back is Jon Bryant, who is the best sales person I’ve ever dealt with! He is understanding and outstanding dealership. What really keeps me coming back is Jon Bryant, who is the best sales person I’ve ever dealt with! He is understanding and will always return a phone call or email. I also want to add that Alan Bryant has help me tremendously in test driving vehicles and his knowledge of each one is very impressive. I will continue to do business with them. More
Excellent Leased a 2020 grand Cherokee and was very happy with how everything turned out. The salesman Jon Bryant who, I have leased two jeeps from in the past Leased a 2020 grand Cherokee and was very happy with how everything turned out. The salesman Jon Bryant who, I have leased two jeeps from in the past was fair an honest during the entire transaction. When this lease expires I will be going back to Crowley's and Jon Bryant again. More
Disappointing....delivered car at 7:30 am for a 7:40 appt.....oil change/maintenance check....left at 9:30. When my maintenance warranty/contract ends that will be my last visit appt.....oil change/maintenance check....left at 9:30. When my maintenance warranty/contract ends that will be my last visit More